ChyrbabyDiscover beautifully crafted dresses for every role – flower girls, junior bridesmaids, mothers & more. Elegant, timeless styles for weddings & special occasions.
Chyrbaby (chyrbaby.com) has 214 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Kim C.
This company has false advertising about its return policy. This is what is on the website: 14-Day Easy Returns If you're not satisfied, return your item within 14 dats for a smooth and simple process. My dress was cheaply made and did not fit around the waist and neck and they refuse to take it back and refund me.
Jane
Avoid this company at all costs. I am in the process of trying to return a dress I ordered that simply doesn’t fit me. After several back and forth emails it is obvious that I have been scammed and will end up eating the money spent. I should have listened to that little voice when I decided to give them a try.
Caitlyn
This company is a SCAM. I ordered a lace bodice with satin bottoms bridal jumpsuit- website says shipping directly from their Everett warehouse. What I received was a cheap knock made of sheer and glitter ( glitter wasnt even listed in the description or website photos) sent from China. I emailed the company about the quality discrepancy which they said was a personal preference and stand behind their quality , DO NOT ORDER. I purchased the extra hassle free “seel return” who didn’t even respond to my email concerns.
Borinda H.
DO NOT BUY HERE! No decent return policy. Expensive dresses, but bad materials and fit. After a lot of e-mails they told me only to return when there are production flaws. Never experienced such a fraudulous company
Zena S.
Ordered a dress from them and the quality was not what I expected and it did not fit right. I contacted customer service and they said there was nothing they could do about it. What a terrible response to a customer Will never shop here again
shenade H.
Cheap Chinese materials. Stiff and lining bulky instead of being soft and flowy. LOL
Ute S.
Do not order from this company; no return possible! The dress was beautiful on website; however the material is cheap and the size completely different than in website; I have sent now 10 Emails with proof that the size was wrong( including requested pictures), still they only offer a rebate or change on my cost! Ridiculous cheating! Do not trust the ratings on their own website
Response from ChyrbabyJan 13, 2026
We are deeply sorry for the frustration you’ve experienced. Having sent 10 emails without a satisfactory resolution is completely unacceptable, and we sincerely apologize for the repetitive requests for photos. This is not the standard of service we aim to provide. We hear you clearly. Since you have already provided the requested photos showing the sizing discrepancy, we have instructed our team to bypass the standard discount offers. We are taking immediate action to ensure your case is resolved fairly, without you bearing the return cost for an issue regarding our sizing accuracy. A senior supervisor is reviewing your email history right now and will contact you within the next few hours with a definitive solution. We value your feedback and are committed to regaining your trust. Best regards, The Chyrbabay Team
Emina H.
DO NOT ORDER FROM THIS SITE!! They sent the incorrect item, quality was terrible. The gave instructions for return and accepted the returned item but have refused to refund the money. There is no customer support. DO NOT WASTE YOUR MONEY. Thanks for your response below chrybaby but it's too late. You made absolutely no effort to process my refund of the returned item that you received 5 weeks ago, until I wrote a public review. Instead every time I followed up with you regarding this transaction you responded with different excuses. Your response here is not a true reflection of your customer service.
Response from ChyrbabyJan 13, 2026
We are deeply concerned by your feedback. It is our strict policy to issue refunds as soon as a returned item is received and inspected at our warehouse. If your return has been delivered and you haven't received your money, this is a serious error that we need to fix immediately.Once we have your order details, we will track the returned package and, if confirmed, initiate your refund on the spot. We are standing by to make this right. Sincerely, The Chyrbabay Team
