A.P.
Chubo may or may not ship your purchase
I placed an order for multiple items that were listed as "In Stock" on December 7, 2025. All were Christmas gifts for my father-in-law. On Friday the 19th I still hadn't seen a tracking number, so I emailed Chubo. Jeremy wrote me back and said they should have shipped but hadn't yet. He said they would ship on Monday, Dec 22 with priority shipping. It is now Wednesday in Japan and still FedEx is still waiting to receive the package. I have no gift to bring my extremely generous Japanese father-in-law and these guys are screwed me. I would never buy from this site again, and I advise you don't either. Over two weeks to ship an item and say "Oopsie! We forgot." What a joke. In their reply they tell me "expedited shipping," excuse me but wtf does that matter when you are already weeks late and then tell me in an email, "apologies it won't make it in time for Christmas." They have had weeks to tell me this. Crap.
Response from Chubo KnivesDec 24, 2025
Thank you for the order. I apologize that the shipping of your package was delayed. We did communicate the issue with your order and we shipped your order expedited shipping at no additional charge. Please contact us at [email protected] if we can assist you further.