ChubbiesReviews of chubbiesshorts.com

I ordered a pair of kids trunks on 5/28 for a birthday on 6/25. After one full week I started tracking the order which had been started with FedEx anode the. Turned over to USPS. Once it was with USPS I could see the expected delivery date of 7/1. If during the order process they would have informed me the shipping would take 30 days plus, I would not have placed the order. Additionally, their only form of customer service is text which takes 24 - 48 hours to receive a response or an automated chat. I am not new to shopping online and have to say this is the worst I’ve seen. Hopefully the trunks show up so I can return them for a refund.

Ordered 2 pair of shorts, received a email that they were out of stock, got hold of customer service that said they were in stock, customer service made another order for me, explaining to me that there would be any additional charges, I said I hope not as I already paid for them. Then I received another email that the shorts once agin weren’t in stock. I request a refund. I received a email noting my refund…. But it was less that I paid originally, but not by much. I guess I get charged for something that they are out of stock on, sure sounds like a scam. I will never do business with Chubbies again.

I ordered an item well over a month that my bf really wanted, as I have in the past raved about their fit. A week before our first trip in years after covid, they simply said they noticed it did not ship. They were accommodative to cancel the order instead of righting their wrong. I repurchased solely because the item was expected and wanted; however, after this altercation and lack of customer Service, deeply disappointed. Never have had this problem considering I was not at fault - I had always recommended this company, and no longer will. I also wrote a review on the website, which I cannot find

I ordered a pair of casual shorts and paid expedited shipping to have the item arrive in 4 to 5 days. After not receiving the product, I sent multiple inquiries via the Chubbies website, but received no response. After nearly a month I received a bathing suit that wasn't even close to what I ordered. Again, I contacted the company, but received no response. Finally, I disputed the purchase through Paypal and received a message back from Chinese-based org that stated I needed to send the product back to China and pay for shipping at my expense and then they would refund my purchase. So bottom-line, I paid for shipping originally, didn't get the product on time, when I got it, it was the wrong item and now I have to pay shipping costs to China to send them the wrong item back and I still don't have the correct product??? Ridiculous! We will NEVER purchase products from this company again and have also filed a complaint with Paypal that they need to stop doing business with Chubbies.

This is company is a scam. I ordered 3 pairs of shorts. They sent me 3 really cheap bathing suits with random patterns on them. I tried to return them but my order number wouldn’t work. After further research you realize this has happened to lots of people. Do not order, it’s a scam.