C.H. RobinsonReviews of chrobinson.com

C.H. GarbageSon does unprofesional & trashy business. Boycott their service

Most unprofessional company ever. I called wanting tracking info. Spoke to at least 7 people and finally I was given the representatives contact info for the shipment. She answers her line with a "what's up" nothing else. I tell her "what's up" she puts me on hold for 3 minutes then hung up on the call and never answered her line again. The scheduling person never told me the shipment never got loaded on the original delivery day and made the appointment anyways. It's seriously the worst freight company I've ever dealt with. Customer service people just send you right back into the waiting line if the call requires any kind of brain work. Wow. I can't say it enough how bad the experience was.

Their brokers are rude for no reason. There is no reason you should hang up in a drivers face calling inquiring on a load. Very unprofessional.

The first 20 shipments went well...and I loved CHR....then the 21st (or so) went horribly bad...and I found out that CHR could give a crap when things go bad...they told me to deal with the issues direct and if I wanted quality - pick a quality shipper. I have no idea --- I thought every offer they provided would have been vetted....this sucks.

The navisphere application still sucks! They want to blame the company/driver for an application that shouldn't be on a mobile phone. Have you guys considered it is a faulty application?

I wish I could give CH Robinson (Freightquote) a zero or negative star review. They will provide excellent quotes for your shipment, send an invoice for that amount, then weeks later send a revised invoice with additional charges. If your shipment is damaged, they take no responsibility and expect you to pay the invoice. If any invoice is not paid in full, they have attorneys threatening legal action rather than working out the issues themselves. They do not care about their customers or clients. Completely unprofessional company who uses their immense wealth to steal. Horrible company to deal with.

Here is a company brokering loads to corrupt mafia Ukrainian companies like MGL Logistics that are ripping off men and women that transport goods across this country so disappointing they do business with these kind of people

My company used C.H. Robinson for several years, with little issues, until we were invoiced for shipment, paid the invoice, then invoiced again for same shipment, with no explanation. Requested details of the second invoice, but no one could provide. The last email I received from the company, stated someone would call me with details. While waiting on this phone call, C.H. Robinson sent our company to collects.