MyloReviews of choosemylo.com

When you think of Mylo, think gross incompetence and terrible customer service. They are the worst broker that I've ever dealt with. Let's start with horrible customer service. It takes them half a day to get a Certificate of Insurance back to you. Your agent might call you back if you call and can't reach him/her. They will write you policies with coverages that you don't need. They will screw up your payment method and schedule. They will hang up on you when you ask for clarity as to your policy or call them out on the mistakes that they made. You will not be able to get a manager on the phone. They will send you an email at un-Godly hours of the night outside of normal business hours instead of calling you back. They are a complete scam. They wrote a policy for me through Chubb. I asked someone at Chubb who were other brokers that they work with and they gave me several AND told me that they had also heard complaints from customers about Mylo. Mylo is a bad apple. You've been warned. If you need business insurance, look elsewhere!

They are a complete waste of time for auto insurance quotes. Don’t bother with them.

I called them to help me find a new insurance agency since my current agent been increasing my rates every 6 months. At the beginning were friendly and helpful and give the email of an agent with my current insurance provider. I send an email to the agent and no response. Then I called Mylo on different occasions and nothing until next week finally someone got my call. I told her about my situation and tried to find someone but she couldn't. Then later that day and different agent reply me back telling me that couldn't find a better insurance provider. So I think they just have a contract with this provider and don't want to give me other options. I don't recommend it, they will tell you that the provider would not increase your rate but they will.