customer
I gave the lowest rate due to all but…
I gave the lowest rate due to all but three employees chris keel, marie and my last one. Sorry to share all of the male reps except Nelson were not focused on customer goals and needs. The process was not entirely explained and the later personnel were stuck within the guidelines. I would recommend your company because of Christine (I think) her name she emailed me the requested information. Thank you for reading this reference from my viewpoint.
Response from ChoiceCashAug 18, 2025
Ms. Baker: Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet the high standards we strive for. We take your concerns regarding employee engagement and training very seriously and are actively reviewing our processes to ensure every team member is properly equipped to provide you with the best service possible on your ChoiceCash Loan. We would appreciate the opportunity to discuss your experience further so we can address it directly and make things right. Please feel free to reach out to our Compliance Department at [email protected]. Sincerely, Customer Care www.choicecashloan.com




