customer
I was not informed until I accepted the…
I was not informed until I accepted the loan terms that the only options to receive the funding was either debit card or picking up cash at Walmart. (I had presumed a direct deposit was possible, as with other loans.) I also was unaware that I would have to print a hardcopy (I had no working printer) and have a wet signature on the hardcopy of the loan doc and go to FedEx to sent that. All this caused several trips to different stores, none of which were near each other. It was a lot of unnecessary running around; not the most convenient loan experience.
Response from ChoiceCashNov 17, 2023
Thank you for taking the time to share your loan experience with ChoiceCash. We regret to hear that you weren’t 100% satisfied with the process. We appreciate your patience during the loan process and are sorry the process was not as smooth as it should have been.