Chio's New York was created to provide access to the largest inventory of genuine, brand name fragrances, gift sets, children perfume and more at the lowest possible prices for you guys. We will go above and beyond to provide you with the best price and best products available. This is the foundation of Chio's NY - Great products and great service.
Chiosny (chiosny.com) has 74 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Vanja M.
You NEVER RESPOND to emails and I asked for refund. So, if there is a score below one star I would give you that.
Response from ChiosnyJan 27, 2023
Hi Vanja - according to our records your item was delivered on 12/09/22 i can make the tracking number public if you wish. Regards.
Shannon F.
I have not received any communication. I just got a notification from venmo that I got money back in my account. Am I too assume that my order has been canceled? It would be nice to know what exactly is going on....
Response from ChiosnyNov 29, 2022
Hi - am sorry that you feel this way. We had some shortages in the past due to lots of our suppliers running out of fragrances. We should have most of the items back in stock before the holidays. Thank you for your review.
Karen T.
I ordered D&G Light Blue Italian Zest. Your site indicated it was in stock. Several days later I received an email indicating my purchase price was being refunded without any explanation as to why! No other communication from you. Very poor customer service.
Response from ChiosnyNov 29, 2022
HI. Yes it was in stock however we had only a few and those went pretty fast. We apologize for the inconvenience. We hope to serve you better next time.
Jermaine H.
This company is a scam, I placed order over two weeks ago, and no package, the email address is a fraud as well, don't order anything from them
Response from ChiosnyNov 29, 2022
No we are not a scam. just because we ran out of stock does not mean we are. We are trying our best to get all them items back to stock.
Smith
It’s been several weeks, and I still haven’t received the item.
Response from ChiosnyNov 29, 2022
hi, can you please share what was it that you order? Regards
Amy K.
I sent multiple emails and messages requesting an address change on my order because I was unable to cancel and re-order. You shipped it to an old address, so I basically wasted that money.
Response from ChiosnyMay 4, 2022
Hi Amy - i am truly sorry that you feel that way. We have been short handed. Would you mind providing order #. Thank you
Joshua L.
Order #2743. Ordered and confirmed March 31st, then refunded on April 1st. No communication as to why or if there is anything I can do. Product is still available online so it doesn't appear to be out of stock. Lost my current and future business and anyone who asks me about your store.
Response from ChiosnyMay 4, 2022
Hi Joshua. Unfortunately we are short handed therefor we are not updating as fast as we could our site. Sometimes we run out of stoke in the physical store and it takes days for us to update the site and for that we apologize.
Aierielle B.
Didn’t get what I order then said it was refunded and I never got my money awful never doing business with this company again
Response from ChiosnyMar 25, 2022
Hi Aierielle - i am sorry that you feel that way. we show that your order was refunded the next day due to being out of stock. $124.97 USD refund was deducted from your Mar 21, 2022 payout.
