Chio's New York was created to provide access to the largest inventory of genuine, brand name fragrances, gift sets, children perfume and more at the lowest possible prices for you guys. We will go above and beyond to provide you with the best price and best products available. This is the foundation of Chio's NY - Great products and great service.
Chiosny (chiosny.com) has 74 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Claim this listingShowing 38 reviews with 1 star · Clear filters
Carol O.
The item I purchased was no longer available. They need to update their website.
Response from ChiosnyAug 29, 2024
We apologize for the inconvenience. We are working really hard in order to have items that are out of stock Back in stock asap, plus honor the same price.
Debra
I ordered a product and it was a few days later when I received a refund because apparently you didn't have it in stock even though the webpage allowed it to be ordered.
Deana C.
I order my perfume & my order was confirmed. I received an email from PayPal saying my order had been paid. Two days later I am getting a refund from your company for my purchase amount without an email explaining why. I reached out to the email provided on my confirmation email & never received a response. So this company receives a 1 star…will never order from this company again.
Response from ChiosnyAug 29, 2024
We apologize for the inconvenience. We are working really hard in order to have items that are out of stock Back in stock asap, plus honor the same price.
Jeff
As with my first order, my second went through and it showed available on the website. A few days later, I was refunded because the item was not in stock. 2 different orders on 2 different days both with the same result.
Response from ChiosnyApr 26, 2024
Hi - We totally understand your frustration and we do apologize for the inconvenience. We have lots of walk-ins so if customers take what we have we try to remove it as soon as possible from the site. We will try to expedite this process.
Christian W.
Purchased fragrance I was excited to get and was refunded due to being out of stock so a big disappointment for me. Can’t speak to any other aspect of the site bc never received the item.
Response from ChiosnyApr 26, 2024
Hi - We totally understand your frustration and we do apologize for the inconvenience. We have lots of walk-ins so if customers take what we have we try to remove it as soon as possible from the site. We will try to expedite this process.
Terri B.
I never got an email about why I never received my order
Response from ChiosnyApr 26, 2024
Hi - We totally understand your frustration and we do apologize for the inconvenience. We have lots of walk-ins so if customers take what we have we try to remove it as soon as possible from the site. We will try to expedite this process.
RI
Do not buy from this company if you're expecting the original perfume because it is a knock off and doesn't smell the same. They advertise the original bottle and box but that's not what you receive! Its deceiving and not a happy shopper
Response from ChiosnyFeb 16, 2024
HI Tammy am sorry to hear you feel this way. You are not being totally honest here. The item is not a KNOCK OFF. The item you received has a different packaging which all fragrance houses change packaging within a certain time frame. However we offer to issue full credit as long the item was sent back even being open. You refuse to do so. You wanted the item and the full credit which is not possible.
Sue
Didn’t send my product. Just got a PayPal message saying I had a refund?
Response from ChiosnyJan 17, 2024
Thank you for reaching out. I understand your concern regarding the refund notification you received. I apologize for any confusion, we did run out of stock. We should have it back within 2 weeks. Regards Jon
