Ashadieeyah B.
This has been the worst experience of my life…scam don’t do it!!!
This has been the worst experience of my life and I can’t believe they have a 4.0 rating. I ordered a product December 12, 2023 and after a week I noticed I had not received a tracking or nothing from the company I contacted the company no reply. I figure okay it’s the holiday I will be patient December 24, 2023 I’m upset where is my package the reply was “oh we out of stock would you prefer some other item I say no but I decide to work with them chose something else a week go back I email back where is my tracking number I get a reply again “ oh we our of stock” and they offer the same tired product again at this point I want my money only to be told they would give $6 if I hold on. I respectfully decline the other. We handle back in forth about them packaging whatever and shipping out whatever and then I tell them just refund my money I won’t nothing from them. They tell me well since your canceling we will take 15% for canceling. Are you kidding you’re out of stock on the original order I work with you for the second order you out stock on that one as well you fail to contact me and tell me anything and you take your time in responding back only to tell me you want take something from me because you can’t fulfill your obligation. After two weeks of going back and forth I agree to 10% because I was tired then I was told 3/5 days for a refund and then quickly they email back and say 7-10 days I wait 11 days it is now January 29, 2024 after waiting 4 days for them to respond to the email then they send a copy of my original order and the deduction for what I don’t know at this time but I really knew to stall yet again but then they say the refund was being issued at that time. I check my account nothing after a day and then on January 30, 2024 I get a reply telling that the finance team is on vacation and to be patient. Well you know that didn’t sit well with and everything I could to say came out. This company is a scam I wanted to try to take it to small claims court not about the money but the principle of them just taking the money and telling what they are giving and then don’t give it back still and then say be patient. Went to find their address to start the suit nothing not an address anywhere. You know what I don’t even blame them I blame myself because these fake reviews get you every time but we are now so gong ho about ordering online instead of just going to the store and this is what we get and then get cheated out your money and product and for them it’s a win-win situation all the way around. My advice to you never order from this company it’s a scam seriously and never use CashApp to order because I filed a claim 4 times to dispute and try and get my money back that way only to be denied 4 times with all the evidence in the emails. Called the fraud department and once they tell me it would take month and I’m taking about the fraud department from the police department. So basically they stole my money and I can’t do nothing about it but accept it and again it’s not about the money it’s about someone taking your money from you.



