Bijan T.
Awful people
Awful people, awful service, awful company by the sound of that.

Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence.What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule.Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.
Chery Industrial (cheryindustrial.com) has 339 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Bijan T.
Awful people, awful service, awful company by the sound of that.
SBT
Was quoted 1-2 weeks on shipping time, actual turnaround was 3-4. Very little to no communication on why there was a delay or even that there was a delay until I reached out.
Marie Lyse J.
Missing parts for the 4th time in my package (some major structural/wall holding parts) I ve asked for some sort of refund but nothing so far Definitely not a struture that will hold solid under more than 10” of snow …requires an internal solidification (DIY) once again On the positive side : company answers quickly and are there to help (getting parts and shipping)
Consumer R.
Absolutely worst company to work with. Ordered a discounted tiny home. (In new condition) no damage.. they called and said "that specific item i ordered was already sold to someone else" - verified and ask if it was new and in perfect condition.. they said yes but its sold.. we do have another identical one at another warehouse but its $10,000 more!!? Refused to fill my order with thr exact same item... Wtf are you even talking about. Yall should be put of business yesterday
Jim O.
One of the base frame parts was missing but a duplicate of another we tried to make work. There were no washers. And no rubber washers for the roof. It's about to rain and I cannot put the roof on without rubber washers. Basic impression is the overall product is a cheep flimsy assemble and is not what I was expecting in terms of quality.
Brian T.
Customer service was horrible. Company doesn't care if you life near a distributor office or not. You'll still have to find a way to get your 600lb gate to them to correct any issues, even if it's their mistake.
SB
Product did not arrive on time when it finally did come after multiple days of being delayed it looked like it had been through the ringer all damage. I paid for two days worth of guys to be here with forklifts and delivery didn’t come for multiple days after that.
Chance F.
13×20 Metal Storage Building is Paper-Thin... And Missing Plenry of pieces... That is why they offer no refunds!! DON'T DO BUSINESS WITH CHERY INDUSTRIES
Response from Chery IndustrialAug 21, 2025
Dear Valued Customer, We sincerely apologize for the issues you’ve encountered. We’re committed to resolving your concerns promptly. Please share your order number and photos of the product with our support team at [email protected] so we can investigate and assist you further. Thank you for giving us the opportunity to make this right. Sincerely, Chery Industries Customer Support