John C.
I think things could have gone…
I think things could have gone smoother. I had several issues with a coupon code sent to me for signing up for email alerts. I was able to finally get what I came for, but it took SEVERAL tries and ended up being done via a phone call. I hope you guys can fix the issue with coupon codes being locked out because of a failed order caused by clicking on the "in checkout" promo deals. And also add clarity to what the promo code is valid for. Otherwise the people I spoke with seemed eager to help and the website functioned properly. I hope these problems get fixed so I would be more apt to return my business. Update: I am updating my review because I appreciate companies who don't ignore customers and address issues promptly. I also received a couple of goodie extras in my shipment!
Response from Cheef BotanicalsAug 24, 2020
Hey John, we know we got you taken care of. Sorry if you had sone tech issues but we are here to help and our marketing team is working hard to make sure all the disclaimers are displayed on the site and in your emails. ~Cheef Botanicals