chatdayReviews of chatday.ai

Hello Chatday Team,I am writing to formally demand the immediate cancellation of my account and any associated billing profiles under the email address: [Your Email Address].I originally signed up for your $1, 7-day trial. Following the trial, your system attempted to charge my card $30 without providing any prior notification or warning that the trial period was ending.Furthermore, there is a critical technical error on your website. When I log into my account to manually cancel, the dashboard explicitly states that I "do not have any active subscription." Despite this message, your system is still actively attempting to charge my card.Because your online portal is malfunctioning and fails to provide a working cancellation option, I am notifying you in writing. Do not attempt to process any further charges against my card.Please reply to this email within 48 hours confirming that my account has been completely wiped from your billing network. If this matter is ignored or met with another automated template response, I will immediately forward this email thread to my bank as evidence of consumer fraud to initiate a formal dispute and permanent merchant block.Regards,Rasoul

I signed up for Chatday for what I understood to be a $1 trial. I had no intention of continuing with a $29.99/month subscription after the trial, but I only recently discovered that I had been charged $29.99 every month for the past three months. That means I have now been charged around $90 for a service I did not intend to keep using. What makes this especially frustrating is that I was not actively using the service and did not realize the subscription was continuing. A $1 trial that turns into a $29.99 monthly charge is something customers need to be extremely careful about. I understand that subscriptions can renew automatically, but I believe the transition from a $1 trial to recurring $29.99 charges should be made extremely clear, and cancelling should be simple and obvious. I am now trying to get the subscription cancelled and get the unwanted charges refunded. Be very careful with this service and watch your card for recurring $29.99 charges.

I payed £1 for the 7-day trial and after a week it tried to charge me £30 without notifying or warning about my trial ending, and luckily i did not have enough on my balance. But the worst thing is that when i try to cancel on their website, it says i do not have any active subscription. I tried e-mailing them directly, but only got generic responses or no response at all. They are still drying to charge me £30 to this day, and i’m still trying to figure out how to cancel this

Just had one of the worst experiences on this ai app would not recommend anyone to use. Still trying to cancel my subscription and delete my account. It's been sending me emails instructions but the on the platform it's sending me around in a loop and not helpful at all to resolve this issue. It's been like this for more than 7days.

I don't even know what this is or how I signed up. I can't find a place to cancel it yet. I have better things to do than to be tricked into a subscription and then having to spend time on my weekend to figure out how to cancel it. Total BS site. Don't sign up for the free trail period, its not free and you will spend hours trying to get out of it.

I am completely devastated. This is the first time when I cancelled my trial subscription on time. And today I was suddenly charged with 30 dollars.. I wasn't even using this service this whole time. The customer service is silent... I am shocked and sad that this things can happen.

Rather than the low quality of service. they are stealing my money i subscribed only for 7 Days with 1 USD. and i didn't want to renew the subscription and yet there is no simple way to cancel this and you have to contact them and when you do they tell you we have a lot of emails so you have to wait a loooot of time, and the worst part is that they keep costing my card payments each 2 days and getting those payments declined is costing me 0.5USD Fee for each declined operation so they technically stealling my money, rather than having a simple cancel subscription button or delete account, they lock you there without any option rather than contacting them and wait ages for a reply which did never came. Worst service do not use it !! I've contacted stripe and flagged this i encourage all people who got scamed to do the same thing

DO NOT USE THIS COMPANY’S SERVICE!!!!! This company is so shady with their billing practices!! I did the dollar trial and canceled my subscription before they could charge me. They still went ahead and charged me. When I tried to cancel my subscription AGAIN, they make it exceedingly difficult to do so. This company needs to be out of business today!