Lewis D.
Charged £50 without permission- refund requested
I signed up for what I thought was a simple trial, but Chatday automatically charged my card £50 for an expensive premium subscription without clear or transparent warning. The hidden terms and automatic conversion to a high quarterly fee feel incredibly misleading. I have already emailed support to request an immediate cancellation and a full refund of the £50. I expect this to be resolved promptly by their team. If you sign up for a trial here, check your bank account closely.
Response from chatdayAug 22, 2026
Hello Lewis, Thank you for sharing your feedback. We're sorry to hear there was some confusion regarding our plans. chatday.ai offers both free and premium features, while access to additional AI models and advanced capabilities requires a subscription. We aim to make this information as clear as possible before any purchase is completed. If you have any questions about your subscription or account, please contact us at https://www.chatday.ai/contact. We'll be happy to help. Best regards, Ariel Team chatday.ai



