ChartmingReviews of chartming.com

Ordered my product on November 13. Now it's November 22 and order is first at the airport thru customs. I notified customer service and was told be patient carrier had delays. Sounds like an excuses. It took from 11/13 to 11/20 just to get to the airport. Seriously??? Poor service. Customer be ware. Now November 29th and just being processed at airport? Save the aggravation and don't buy from this company. It's a scam.

I ordered 5 Mercury Glass Christmas Trees Sept 26. I had been receiving tracking info (stated the package was coming from Ireland). At the end of October I reached out to the company since the tracing status had not changed in a couple of weeks. They sent an email apologizing and they would send out another package- I thought great— 5 days later I received notice the package had been delivered to my mailbox. There should have been NO WAY that package would fit in the mailbox. I opened he package and instead of the mercury glass trees I received 5 miniature PLASTIC pieces of crap trees. After fighting with the seller who offered me $4 for a refund ( I paid $56) I got PayPal involved - finally seller agreed to refund the total amount but I had to return the original package — it cost over $30 to send it back to the Seller— did I mention the Seller is in China. Steer clear of this company Update after paying $32 to mail them back - the package was returned to me marked undeliverable— go figure- I am pretty sure Pay Pal was involved

I ordered two ugly Christmas sweaters tow months ago - not here yet - I get updates as it is coming form someplace in Europe - DON’T buy from this company!!