While the company was efficient in both the ordering and delivery processes, the ornament (NY Mets station wagon with Christmas Tree) was so poorly painted that I will not use it. To be honest, it looked like a preschooler's best effort..... without any of the cuteness little ones' works hold. I will not order again...and would not recommend the company. The MLB "Official" product label is embarrassing.
C1
Customer 1.
Paid for 2/3 day shipping...shipped excessively late (received 8 days later)
I'm sorry I have to give a bad review. I could have ordered this same product from MANY vendors. Chose yours because expedited shipping was clearly offered...needed product within 7 days from the order so I thought SURELY 2/3 expedited shipping would be enough time...order was placed on 8/2...why didn't it get picked up by P.O.until 8/4 (Tuesday) here's the history...I hope to get my fee for expedited shipping refunded:
Delivered, In/At Mailbox SAN ANTONIO, TX 78233 August 10, 2015 2:07 pm
Out for Delivery SAN ANTONIO, TX 78233 August 10, 2015 8:59 am
Sorting Complete SAN ANTONIO, TX 78233 August 10, 2015 7:19 am
Arrived at Post Office SAN ANTONIO, TX 78233 August 10, 2015 4:46 am
Departed USPS Facility SAN ANTONIO, TX 78284 August 9, 2015 4:08 am
Arrived at USPS Destination Facility SAN ANTONIO, TX 78284 August 9, 2015 3:59 am
Departed USPS Facility MEDFORD, OR 97501 August 4, 2015 10:14 pm
Arrived at USPS Origin Facility MEDFORD, OR 97501 August 4, 2015 10:09 pm
Departed Post Office MEDFORD, OR 97501 August 4, 2015 2:12 pm
Picked Up MEDFORD, OR 97501 August 4, 2015 10:49 am
UN
unhappy
item never received
A week after the shipping label was created, the item has still never been shipped. I went to my order page and their server has an error and cannot find it.
They were sure to charge me for it.
Update: I did finally get a response from Customer Service and their response was they don't know why they didn't ship it. Tracking number still shows it has never been in transit.
Additional Update: the customer service lied about shipping a replacement and when I asked for a tracking number, they made a shipping label on the spot and emailed it to me. For some reason they don't think I know how to tell date and time.
Both tracking numbers still show the item as pre shipping.
I'm now short a Christmas gift and out $27.
ER
Erica
Still have not received my purchase.
Still have not received my purchase.
CA
Carl
wish I could give a ZERO
Quality of the product is the worst. Then when I wanted to return, they say, sure, we will credit you minus shipping plus there is a 20% restocking fee! 20% restocking fee to restock a folded flag still in the original package that measures about 6" X 4" and weighs about 4 oz? Really? Never again will I purchase from these guys - ever.
PE
Peter
Still waiting for a NYR Santa Hat
I ordered this NYR Santa Hat WEEKS AGO SO MY SON COULD WHERE IT TO RANGERS GAME WHERE IS IT?
RO
Roger
DISAPPOINTED
I purchased a "like" product and wanted to match which led me to your site and I was/am very disappointed in the quality of them
JO
John
They are awful and argumentative
They sent me the wrong product. They never answer the phone or return calls from the messages you leave. They were very unprofessional. I will never use them again. EVER!!!!!