A.S
There is an absolute donut called…
There is an absolute donut called Chihra who works on the line and has no clue about anything when talking to her about certain products. Please get a better person in your customer service team!!
Discover skincare developed with dermatologists to help restore skin's protective barrier. Explore cleansers, moisturizers, sunscreens and more, all containing essential ceramides.
CeraVe (cerave.com) has 222 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Salons & Clinics · Stony brook, New York
Excellent
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Excellent

Salons & Clinics · New York, New York
Excellent

Salons & Clinics · Plattsburgh, New York
Excellent
Showing 97 reviews with 1 star · Clear filters
A.S
There is an absolute donut called Chihra who works on the line and has no clue about anything when talking to her about certain products. Please get a better person in your customer service team!!
Karen
Ho provato i due tipi di detergente schiumoso e non, ed entrambi mi portano allergia al viso, cosa che con altri saponi più economici non ho riscontrato
Sáad S.
Ho comprato quasi tutti i prodotti della CERAVE, mi sono trovata molto male. La crema idratante per esempio mi ha fatto uscire dei brufoli che non avevo. Adesso uso come crema per i piedi e va benissimo. Non vol dire che va male a tutti, perché ogni uno ha una pelle diversamente dagli altri
Stephanie L.
No one answers the phone in customer service. The pump lid on my bottle is missing the tube at the bottom and I can't use it without it. Can't report it after many many tries. They call it the pissed off customer line . I wasn't pissed until I called it and got one ring then a hang up 10 dang times! One guy asked my name then hung up . One it went straight to the survey of how my service was so I gave it bad reviews but before I could finish I was disconnected.
Vicky C.
Terrible!! Do not recommend.Got dry exthma, product stung me when using on my hands, product does not foam up when having a shower so you felt you was not putting g anything on and then using twice as much. Skin still felt dry and cracked and still bleed. Using Aveena Emoliant now which as been great.
C C.
They're an American company. They don't care about Canadian customers. If you have sensitive or eczema prone skin I highly DONT recommend this product. It leaves dry patches if you don't use it daily. It stings on contact. Even their sensitive skin brand. It's actually left what looks like burn marks on my skin around my eyes. Contacted the company and I got told to ask my dermatologist for other samples... thanks for caring... NOT. I will not be purchasing this ever again. I'm going back to ivory soap and GLAXAL cream!!! Cheaper and much safer for anyone's skin. I wouldn't be surprised if their brand leads to some type of skin cancer
Oem A.
I have normal skin and normally don't react very often to skin products. I wanted to try something new and tried the moisturizer and cleanser from CeraVe. In 2 days my skin was dry, red and itchy. What a disappointement.
Indre Z.
I can not believe that at this age and time, testing on animals is still legal. This brand is not cruelty free, and this is the main reason people should stop buying their products.. Cerave mother company is L'Oréal and they also not cruelty free. Unbelievable! DO NOT BUY!!!