CeraVeReviews of cerave.com

I've been in contact with customer service for over a month to receive a refund on a faulty product. Every email transferred me to a different person, and I'd been told on the phone by 4 different people I would be receiving a refund with no result. The last person I spoke to even hung up on me when I provided my reference number. The products are good but their customer service is useless if you ever have an issue.

The company refuses to post my honest reviews of their products on their site, probably because they know they’re full of irritating and comedogenic ingredients. Their products burn my skin and cause massive cystic breakouts. Skip this shady af company and buy better quality products.

Dreadful cream, if you have dry skin it will sure be even drier. Avoid

Terrible product made my skin patched I have just bought Cerave Cream by thinking that it will heal eczema in my arms, however it turned my arms to zebra. White stripes kind of scars appeared in my both arms which terrified me! Definitely going to the bin!!!

Used Cerave when I lived in the USA, liked it because I was oily and acne-prone. Live in UK now and ordered a bunch of Cerave for a pretty penny and regretting it. I don't know if the formulation's different. I'd been using Aveeno instead for a few years no problem, ran out, got the Cerave, and my skin has never been more dry. Cerave knows how to create a problem in order to "fix it" (makes me dry during the day, leading the consumer to apply more, and the cycle repeats). Only been using it for a week and my mouth is cracking at the sides and my skin feels tight. I recommend going for lotions that don't have a mile-long list of ingredients. Too expensive to be wrecking my skin. Since I had success in the past I feel bad giving 1 star, but there's no redeeming quality of this at its price-point, so it is what it is.

Purchased this product as I have sensitive skin, all I can say is avoid at all costs. I purchased both the cleanser and moisturiser for sensitive skin. Had a terrible reaction, my skin was very red and stinging me for a few days. It made my skin even more sensitive l would definitely not recommend this product..awful product

This stuff should be banned!!! It doesn’t help sensitive skin, it makes it worse. Please avoid. I vow to only use natural organic products when having issues with my skin, NOT products that contain evil stuff which clog and irritate the skin.

I purchased two Cerave prducts for my grown up daughter. The smoothing cleanser and the moisturising cream, these are supposed to be for sensitive skin, but gave my daughter a very bad reaction, making her skin red and sore. Twice I contacted the customer service department, but they will not answer me. I would not recommend these products