CentralDispatchReviews of centraldispatch.com

Horrible company. If you're a shipper don't expect them to work on your behalf. I filed a negative review based on my experience with a transporter (damaged my vehicle) and they denied it despite pictures and video evidence. They held my review for a number of days and then asked for supporting docs. I provided them (what is more proof than pictures and video?) and they denied it. You can post bulls*t fake positive reviews but heaven forbid you provide an honest truthful substantiated negative review. Clearly a biased operation. There are plenty of other boards to use.

American Auto Transport told me I have to pay more for having another contract with a outside broker for them to pick up my vehicle prior to their original agreement…. This is false advertising and unprofessional…I had a car going from Atlanta to Philadelphia and this is a big inconvenience….

When it comes to rating a company for not keeping up with their part of the contract they are terrible. They are not at all concerned about any loss to your business or the other company keeping their end of the deal. They just tell you to resolve the issue on your own.

WORST CUSTOMER SERVICE!!! this company should be shut down for the way they treat their customers. THey do not care about the people that pay them.

We received a negative rating for a vehicle that we never formally accepted with Central dispatch. We reach out to the costumer and let them know that due to failure on the carriers hydraulic systems we were unable to load or unloads vehicles. The carrier in question is still INOP. But my main concern is how do you get a negative rating on a load that is not assigned to you as per guidelines.

The Monthly subscription is OUTRAGEOUS!!! THEY CARE NOTHING ABOUT CARRIES. They let these shippers and Brokers post Cars for LOW BALL PENNIES.YOU WILL BE OUT OF BUSINESS, trying to transport off Central,Then if a Customer don't pay you they do nothing,and your paying 115.00 a month. The Shippers post a car, they want you to drive 5 hours for 250 to 350 a car.Its ALL OVER THERE BOARD.LOW BALLS

Central Dispatch is a terrible company to try and do business with. Their customer service office is located in Utah and there representatives have more excuses for their failures and delays than any company we have done business with in the 37 years we have been a commercial truck dealer. When your simple questions or requests are not met they refuse to connect you to a supervisor. They claim they have no phone numbers to any management staff or any headquarters. Ridiculous. We have come to find out they are now owned by Manheim auctions... which explains it all.