CentralDispatchReviews of centraldispatch.com

TRASH COMPANY WITH TRASH SERVICE

HORRIBLE COMPANY. IVE BEEN WITH THEM FOR 7 YEARS AND ONE DAY OUT OF THE BLUE THEY DECIDED TO CANCEL MY ACCOUNT. TO RE-ACTIVATE IT I NEED TO WAIT 3-5 DAYS FOR SOME RUDE GUY TO CALL ME BACK.

central dispatch is low life company that only care about monthly payment dont care what happen between driver and broker, we have driver that not using truck and insurance he claim on central profile , when we call central they say they have nothing to do with this

l hired Get It Done Transportation to bring my honda accord from NY-CA. worst company ever. they quoted me for $1400 then came back saying they can't find anyone for that price to bring it. by the time they found someone, i ended up paying copart for storage fee. then the company that was supposed to deliver it in 6 days took them 10 days. I texted Joe saying can you please find out why is it taking so long to deliver it and no respond back from him. he got his fee and disappeared. I ended up locating the transportation company and following up with them. DO NOT HIRE THEM>

Central Dispatch allowed an unvetted carrier on the site, to whom I dispatched a unit to. The unvetted shipper that Central Dispatch allowed on the site stole the vehicle. Not only was CD dismissive and rude, they gave no care about my problem. Instead of launching a full on investigation (like...as a service to customers?...) and pooling the resources at their disposal; naw....just go away! $30,000 stolen asset and they could care less. CENTRAL DISPATCH APPEARS TO BE COMPLICIT IN AUTO THEFT!

We have been a shipper customer of the Central Dispatch since 2011 and one of their transporters defrauded us for $2,000 claiming boat size was larger than posted, eventually we sent them a report showing boat dimensions were correct and we wanted to place negative rating to the transporter and every time we did so CD removed our escalated negative rating for no reason, looks like they never looked in the report, they allow scammers like Walkers Yacht & Auto Transport LLC to flourish to defraud people on their platform!

They use to be a good company for truck drivers to book loads, until they got a fancy new website which buffers, freezes, and is narcissistically designed by someone who has not used the board as a driver or dispatcher.

100% their customer service representative are unnecessarily rude. They are unwilling to credit your account in light of being overcharged. Central Dispatch culture is that of a monopoly without a worthy competitor. I pray another transport solution appears to force CD to become a fair platform who values their clients. Poo poo to the bully. Your rude culture and mistreatment of paying customers.