CBD HEMP DIRECTReviews of cbdhemp.direct

This company is a joke! SAVE YOUR MONEY! I bought an ounce of GSC advertised as fresh and it sold for more than other flower on the site. It was not fresh at all! It was super dry, brittle, and crumbled into tiny pieces. It was also full of seeds! I pressed some at a low temp and the rosin was super dark. This stuff was old and dry and they sold and advertised it as fresh. I reached out to them and they never responded. You can find way better quality products, with better customer service from pretty much any other company out there. I’ve tried many flowers and this company definitely had the oldest, driest, nastiest flower of any I have bought so far. DONT BUY!!!

Cancelled my order for no reason and did not respond to my email.

I was sent an email both times I mistakenly placed an order with your company both stating that you "suspected the order was fraudulent & it was cancelled for [my] protection." It also told my to contact you if that was an error or for any other assistence. After receiving each of your emails I still thought I was dealing with a different company so I wrote you back joking & assuring you the preceeding order was not fraudulent & that I did actually want it, going on in the 1st reply to say I would now try once more to place my order to see if the 1st rejection was just some fluke error. But after the 2nd suspected fraud cancelation of order email I closed saying I would contact you during business hours & hoped you would still be able to honor the sale item & price by that time. Before I could call I received a hatefully insulting, utterly infantile & unprofessional email from an anonymous member of your staff who was obviously too much of a childish coward to attach his/her 1st name to yet another live agent tantrum to me! They insultingly claimed my orders were not cancelled because they were suspected to be fraudulent order & not to protect me - in spite of that being the exact reason & wording stated in both of the cancelation emails from you to me! This anonymous person claimed that because I was such a childish, insulting person the last time I attempted to order anything from you - & you total failed to do anything but take my money without packing or ever shipping my order then only after I had to get angry (while in a severe PTSD bout) for anyone to take me seriously did you issue me the refund I was owed & overdue to receive - you chose to cancel both orders because you refuse to do business with hatefully people who are so pitiful they just hide behide their keyboards all day attacking people! That pot-calling-the-kettle-black, hatefully childish little cowardly anonymous email was a relief as the moment I read it I knew instantly who I almost mistakenly tried to do business with for a 2nd time! But luckily for me my attempt failed for the 2nd time in as many attempts & again because of you, at least this time it was an automated block you intentionally setup rather than an internal failure - too bad both times your human staff chose to prove how juvenile your business truly is & how totally unprofessional at least those emailers are as well as inexperienced they are with handling Customer Service & would-be or existing customers who are upset over you messing up their orders or not even shipping like with me. I swore last time I would write in my blog for readers to avoid you like the plague but in truth all I wrote in my promised follow-up on you is that you were brand new & stilll training employees, as well as ironing out some other kinks, so it would be a very long time (if ever) before I personally tried doing business with you again. BUT I urged readers to stay open minded & if you guys had a product/price/sale that caught their eyes that they should consider giving you a try on the off chance my experience & interactions with you staff were just openning week flukes due to inexperience, jitters from the pressure of openning with a huge deal, & just needing to work out the final few kinks. I did not post publically any of our emails, but I did share them with any family members & close friends who asked to see them. But as of this 2nd equally bad failed attempt to do business with your entire company & the willfully hateful & insulting email from your anonymous staffer - who is the true child hiding behind a keyboard hurdling unprofessional attacks that are the true word-of-mouth business-destroyers - I have already posted every message & email we have exchanged to date on my blog for my readers to see as well as an updated "final verdict" on your company which is: "Read my full blog on this company as well as the back & forth email exchange between us, then apply your own critical thought & reasoning skills to what kind of business would be run by & would employ people like them, finally & before placing an order with them you should close your e-wallet & run from these guys like the plague itself!" BTW: AFTER again sending me such hateful human email why the HELL do you STILL have my eddress in your automated system when rating emails like this will be sent to me?! You shot yourself in one foot then you shot yourself in the other - then you forgot you about the automatic firing trap you set & just got shot in your first foot for a 2nd time for not thinking things through & having proper control over & communication with your employees.

Package was delivered open. Packaged in a paper envelope.

Bad customer service, they kept on refunding me cause I used different names and cancelled by accident a few times, I change names to hide my identity, will never purchase from CBD hemp direct ever again!

Stay away from this website !!!!

I ordered and after couple of hours realized that i didnt put apartment number i message them because they never pick up phone calls They told me it already done too late package was gone AND THEY TOLD ME DONT CARE WE GOT YOUR MONEY... in couple hours this is ridiculous website said processing time up to 2 days and video on their website said packages get picked it up at 5 pm (pacific time) Worst customer service and because of laziness of people cant trust this shady company i bet they buy all lab test result and sold bootleg product .Overall no customer service ,phone number doesnt work ,only text .Please look in to different website and dont waste time and money

I took a chance on the berry exotic #2 popcorn buds. It was cheap so I didn’t loose out on much. It showed up and was brown, smelled like nasty Mexican brick street weed, trying to chop it with scissors was like trying to cut up a damp sponge, completely useless for vaping and I would not even try to infuse into a butter because that would just be horrible. I did not find one good looking bud inside the entire 30 gram bag but decided to try it anyways took three or four drags and threw my entire purchase into the trash can cause it tasted about the same as it looked.