CBD HEMP DIRECTReviews of cbdhemp.direct

Customer service sucks. If you have a problem get ready to deal with rude people. I paid for two day shipping had to wait for days and then they cancelled it because I said I was going to get my money back for the shipping. So if you have a problem get ready for sh*try service!

The product sucked . Paid nearly 30 dollars for some .99 gummies. Then to top it off I paid for express shipping “took a week” and that’s the second comment I saw like this . This company product doesn’t even measure up to expensive crap you have to buy at a store . I mean usually get a head change off some delta 8 , not with this company . More than likely some back woods fake n bake created a website and posted fake reviews . And I don’t even know why they wasted their time on that fake bag of frozen water because that didn’t even have moisture. I m still fuming good job loser. .

They don't have Express shipping do not get overcharged for nothing!!

I used to use them for pet CBD because the direct vendor shipping took too long. At first, good fast shipping and got what I ordered. Used them a few more times and stuff started happening. Waited a week for goods to ship but never did. Sent an email about it and they replied and stated it's going to ship in one day. Still didn't ship. So I waited 3-4 more days and emailed requesting my order be canceled. They canceled it and excuse after excuse as to why it never shipped. Making it seem like it's no big deal and I should just wait for it. Their not the vendor, blag blah blah. Very condescending attitude towards my inquiry too. I reorderd from them and unfortunately paid $9.99 for "faster" shipping and it will not get here any faster than if I used standard. Bizarre way to do business. Condescending to customers, lying about shipping times and making excuses as to why my order hasn't shipped. My dog is dying quick and I needed this for her to sleep comfortably. Total disappointment and back to the direct vendor as apparently they aren't one, so that's why things are late to ship(?)

I WOULD GIVE THIS WEBSITE 0 STARS IF IT HAD IT ZERO CUSTOMER SERVICE AND DIDN'T EVEN GET THE PACKAGE I ORDER DONT BUY FROM THEM THEY ARE A SCAM

Ordered product that was due 2 days ago. Contacted customer service who said go ask the post office. Don't bother ordering from them. They decide who to use to ship but don't take responsibility. Horrible customer service

Placed an order last week that was due to arrive today 2/24/2021 and the package never came. I recommend you taking your business elsewhere if you want the product you paid for. Update: they are very unprofessional business. They told me to ' take my business somewhere else '

I wish there was a way I couldn't even give them a star I placed an order with them on February 9th they took the money out of my bank account I never received my order I reached out to them they told me I needed to reach out to my post office or the postman who delivers my mail and I did that multiple times the post office is saying they didn't even have the package so I reached back out to this company and they started becoming rude and unprofessional and their messages telling me that I needed to take my frustration out on the post office and that there is nothing they can do about it they won't refund my money they won't send out a replacement for the order that I never got so I will never and I mean never order from this site again and I will tell everybody that I know that buys this type of stuff to never go to this site again. Again I wish didn't even have to give me one star because in my opinion they don't deserve it. It would have been fine if they would have reached out and tried to find out what happened to my order but they didn't and then like I said they became very rude and unprofessional with thr email correspondence they with me to me this is very bad company very bad staff and again they walked away with my money and I ended up with nothing and then they turned around a blamed me for the problem.