CBD HEMP DIRECTReviews of cbdhemp.direct

Got shorted first order. Promised to be compensated on the 2nd order, was lied to, because that never happened. Terrible customer service when trying to email and never able to reach anyone calling. Sent an email about the reply on this, and a week later again no reply. Would not recommend CBDHempDirect for anyone who likes being treated as a customer.

I never received the product. It got lost in the mail. Tried to contact you guys via email and phone call and text and couldnt reach anyone nor did anyone return my call or email

I emailed you with my concerns I even sent you pictures of the Honolulu Haze once I gave up on separating the stems I realized that there was stems included with the order but there was to menny stems that subtracted from the weight I was surpose to receive . I'm not asking for a refund just wanted to inform you that I was not satisfied. I can see that you don't care about your customers. I will be posting my review on my YouTube chanel I even told you in my email I paused filming to let you guys know i wsent gonna post it till I received your email you sent me saying it was my fault SMDH.

I received my recently purchased order Honolulu Haze 30 grams It looked nothing like the picture it was so much steams and small branches I just give up separating it from the small buds. Honolulu Haze Farmer's Batch is trash do not buy the picture do not match what you will receive. I emailed you guys befor I did this review I sent you pic at that time. I also received your email response. If i need to i will post the email you sent me.

Hello, I have bought from them about 4 times in the last 2 months for my business the first 2 orders were of great quality, then the 3rd order I bought once agian the 1lb hand trimmed Honolulu haze and looked like it was trimmed by a blind man, so I nicely ask what had happened, rudely I was told dont like it send it back for a refund being a business I needed the product and asked nicely for a partial refund took hours to get them to agree, then today for the 4th order I went to order and 1lb of Honolulu haze put my order in even with the new headache of having to wire transfer money instead of using a cc and while I am trying to wire the money to them i get a order was canceled email. I ask why this happen and I get the response so you can find a new flower supplier. The quality and the business practice has went way down in a short time, and seems like a sinking ship when you cant even accept credit cards anymore. Also this review is based on over $6000 spent with them in under 2 months.

Updated:: Wow. Look how they responded to my review. They don’t care about customers at all. Almost Every bad review on here is meet with sarcasm, rudeness, and blames the customers! Go read them for yourself! The flower I received was horrible. Just horrible...and yet, they still don’t care! and look at the sarcasm! PLEASE READ MY FULL REVIEW! They don’t care about helping people AT ALL! I’d be more than happy to send screenshots! I smoke flower to help with the pain and depression that comes along with having cancer. I can’t belive the way I was treated via text....I’m beyond disappointed in the customer service. I was nothing but nice and respectful but sadly, I didn’t get the same in return . I even started with all the things that you guys have done right on past orders. But my last one was horrible. Not everyone is looking to “get over”. Some of us just genuinely to want make you guys aware when we receive a bad product. I wasn’t looking to be refunded or have my order replaced and I did express that to you. Please, I beg you, Stop assuming the worst. There are still good people out here and i promise, I’m one of them. The Rep was so combative without reason. I can provide the screenshots of conversation upon request. So, Received a horrible package -20g of Penn’s Blend in the mail. There were so many seeds that it made smoking the flower simply impossible. I trashed the entire package. As I expressed via text, It just wasn’t smokeable. When I contacted the company, via text, the person texting me back was beyond rude and made me feel like I did something wrong. I was not asking for a refund or a replacement. Again, My purpose of contacting was to make someone aware of the horrible product that I received to avoid anyone getting the same thing. At this point, I wish I never texted that number. I really do. ....So much added stress. On Feb 24, the rep told me they would replace my order. As of March 7th, I’d still hadn’t received anything. I reach back out to customer service Via text....and again, the rep made me feel as if I was being a pest. They contacted me back a day later and responded with “I will try again but we can only send so many times.”. I just thought to myself... wow! Finally, a few days later, I received a package in the mail. I believe the “replacement” was about 3.5-5 grams of hunalulu Haze. However, I was promised Sunset Sherbert. So, I PAID for 20Gm’s of flower but ended up with less than 5gms of something that I didn’t even order. As I told the rep, I use CDB flower to combat cancer pain. All I wanted to do was relieve a little of the discomfort that I suffer with on a daily basis. It’s so sad how I was treated. The rep who “helped” did nothing but add to my stress and the sad part is, no one there cared about my experience at all. My advice would be, Instead of treating people like they’ve done something wrong... Maybe try and take a few minutes and hear people out. Every negative review is not an attack. Some people just want to share their experience. I hope things gets better.

The Kief Nugs was not as described. And definitely wasn’t 2 grams. I got 2 little buds and the rest was just Kief. Very disappointed

It’s been almost a month now still have not received my hemp flour I ordered 40g’s of charlottes sauce and still have not received this