CattasaurusReviews of cattasaurus.com

Is it a good deal for single cats

My cats just don’t have an interest in this. I found one laying in it maybe two times the other just sniffed it and walked away. I’ve tried leaving treats and toys while also playing with them in and around it. I’ve moved it to different spaces in the house And it just has not worked

I originally purchased one cattasaurus cave off Amazon! The condition was perfect all my cats when crazy for it! So, I ordered a three pack direct from the company. I seriously regret this. All three of the caves came in terrible shape. They folded them and used zip tied so they could fit in a smaller box. They look like they have been thru WWIII. Crease and dents that won’t come out. So, my Cats love them but I recommend you buy on Amazon / not directly from company

My partner has two cats. I bought two of these. I put each cat in them. They ignore them. What can I do?

Cats don’t use it. Cost too much. Would not recommend and I would like a refund.

I wanted to love, but BEWARE!!!...THIS COMPANY HAS HORRIBLE CUSTOMER SERVICE!!!! I've attempted to contact them for over a week bc they only sent me ONE peekaboo cat cave. I ordered and PAID for TWO...the duo pack. The phone listed under contacts just rings until it goes busy. I have emailed, as they instructed 3X AND NOTHING. So, essentially I paid $125 for one felt cat cave. I will never buy direct from them again and will be filing a card dispute through my bank for a refund. So unless you order single items, buyer beware. I am so very disappointed with them as a company, their issue resolution needs major attention. I like the product. I just wish I'd recieved what I paid for and when I didn't someone got back to me. I wouldn't be so aggravated if they'd fix the issue, but NOPE, NOTHING, NO REPLY from them and it's been over a week. So pissed! 😡🤬 Update: thanks to this review they contacted me, said they hadn't received my emails. Funny bc I literally replied to them 3X's in their website's, "contact us" area provided. In addition, called numerous times the number they provide to no avail. So, I find that hillarious. They have apologized, say they are going to send me my missing cat cave and the invoice is to come (that just seems sus at this point and maybe lip service) why not just say we fixed it and here is your new invoice # to track? Apology appreciated, but it will mean nothing unless you actually do what you promise. Hmm... So, I will definitely send another update. If and when I get the invoice/item AND...if I don't. Cattasaurus, please get your customer service in check. Update #2 I finally recieved my 2nd peekaboo cat cave, last week (late June👍) but unlike the first one recieve (which was supposed to be 2) this one has a cut out...which I don't like at all. It looks like a defect until u rally look at it and see it is a poorly shaped cat like cut out. I'm grateful I finally recieved my full order. I believe that if not for trustpilot I would not have, so thank you trustpilot. Cattasaurus needs to implement a better customer service contact. Their cat cave without hole cut out is a nice product. I will likely purchase future cat donuts w/o a cut out in xlarge from another company though. My confidence in them on a customer care level was not good overall. I hope this helps others who might find themselves in the same situation as I did. Peace and happy cats to all. 🐈 😻 ✌️

Received large ball shaped package wrapped in plastic wrap/tape. Unpacked figured something. Realized its two pieces but difficult to separate. No instructions for assembly. Website shows it zippered....but how????