Cody K.
Best decision you can make during this difficult time.
So I’ll start by saying this... if you DON’T check with Joe at CasketEmporium, you are simply doing yourself a disservice. So here’s the story... my father in law passed away and my wife was the person the family selected to handle the arrangements for his passing. She called Pumhrey’s Funeral Home in Rockville, MD (DO NOT EVER USE THEM if you live in the DMV) and got connected with their funeral director. This guy tried to sell her a casket for 6k. My wife doesn’t know anything about this stuff and was also grieving so her thoughts were cloudy. Funeral directors know this and in my opinion, prey on people’s grief and ignorance in order to take advantage of them. I heard this and stepped in to help and make sure the family didn’t spend money that they didn’t have. I did a quick search on the internet and found casketemporium.com. I found a casket that my wife liked and it was only $1900 instead of $6000. When I told the funeral director we were using a 3rd party vendor for the casket he instantly got irritated and said that in order to keep our date for services he needed the casket within 24 hours and started trashing all third party vendors saying that they won’t deliver and their quality is horrible and that in order to stay on track we should buy from them. This is when I picked up the phone and called the number on the casketemporium website. A guy named Joe answered and we started talking. I can’t say enough good things about this guy. He gave me GREAT information that exposed the funeral director for the predator he is, which helped us negotiate a better deal with them. Found us a casket that my wife liked MORE than the original one we selected and it was $400 LESS and told me that he would get me the casket by 1pm the next day to make sure everything went smoothly. He even got the casket packed up and shipped off of a “handshake” which is extremely rare in today’s day and age. He followed up. He took every call. Every single thing he said and promised came good. I went to inspect the casket at delivery (not common... I didn’t trust the funeral home) and not only was the casket boxed and wrapped perfectly... but the casket was IN PERFECT CONDITION and was beautiful. I’m a “trust your gut” kinda guy and I don’t trust people easily because most people will try to steal your wallet right in front of your face, much less when you’re not looking and even more so when you’re grieving the loss of a loved one... and for some reason I trusted Joe from the jump and he didn’t let me down. In fact... he exceeded all expectations and delivered like a champion of the people. Here’s the deal... most people don’t know a thing about the “death” industry. They don’t know the rules and they don’t know how to protect themselves from predator funeral directors. This is why you need to call Joe at casketemporium.com He’s honest (which is rare these days) and he has integrity, which is the most important thing in business... but especially when you’re in this kind of business. If you’re reading this review and wondering and you’re trying to figure out if true casket emporium is legit... it is 100%. If you’re trying to figure out if this review is legit... my name is Cody Kessler and my cell is 301-928-7932... feel free to call me and ask me anything you want about my experience.