Betto
Don't waste your money on these 2 bit cowboys
Customer service is absolutely appalling. I was not given a free bet that I qualified for so I queried it in an email but customer service (Winston and Zach) refused to deal with the issue until I provided my address details as they appear on my account. However, the address details on my account were incorrect so I pointed this out by sending a screenshot of it and also a copy of a valid utility bill showing my correct address, which I asked to update the details of on my account. Instead of updating it they then said again I have to provide address details as it appears on my account before they can deal with my issue. I kept telling them what it was, along with screenshot evidence showing how it appears on my account, but they just kept asking for my address like a stuck record. I showed them evidence, they kept asking for the address. I showed it to them, they kept asking... What the hell am I supposed to do with that? Absolute bunch of clowns playing games like that with customers.



