Junior
Do not use unless absolutely have to
This experience started off great, easy process and got approved for exactly what I needed for a unexpected car repair. I got a call a day prior to my payment due date and let them know I would pay off the balance tomorrow. Awesome…” we will give you a call tomorrow at 10 am” I received no call so around 2pm-5 I called multiple times to try and make my payment IN FULL. No answer… Called the next day I got an answer… but this time was told I would get a call back because they were busy,.. no big deal. 5 hours go by I make another call get told I’d get a call back…so again I wait a few hours and nothing so I call again finally get someone and make my payment only to find out the minimum payment had also been taken out a few hours prior .. so with that I ended up paying an extra 90 dollars in interest because they could answer the phone or call back… I called customer service after getting the run around they finally said “there’s nothing we could do, the call logs showed they called you” I would not recommend this company to my most hated enemy .. I get it’s only 90 dollars but it’s the principal of the situation why not say hey we messed up let us fix it.