CashForUsedLaptop.comReviews of cashforusedlaptop.com

Horrible company, major cheaters

Very deceptive business, finds (or invents) reasons to change the payout to less then agreed, and makes you pay to get it back if you don't agree to their new offer. Definitely avoid doing business with them.

This company is a scam. Quote was just $18. I sent my laptop after that they won't pay or communicate anymore. Be aware of this scammers.

Confused by the positive reviews on Trustpilot for this company as my experience was a complete scam. I received a decent evaluation on their website but when I sent the unit in it all changed drastically. 1) My first communication from them said that I had not shipped it even though it was by then in transit for 5 days which was easily verified. They finally figured it out two days later when it arrived. 2) The next communication was an email with a final evaluation far lower than what they had given initially. They gave three reasons for the lower evaluation that were ALL completely false. The first was that it no longer was under warranty even though it was less than a year since purchase AND it had an additional year extended warranty on it. Secondly, they described damage that it did not have. Thirdly, they claimed it had less than half battery life. So, they completely made up a bad evaluation to justify a very low price. After I objected, they increased my evaluation by a small amount. I had no choice really but to accept this. Very bad experience all around. I would not trust them at all.

This company cheats customers. They will give you a higher-than-average estimate and then will then claim that your laptop is defective and then cut the estimation by up to 80%. I sold a Lenovo laptop to them in 2023, for which they quoted me $175.00 but then offered me only $35 by claiming that the battery was defective with only 44% capacity remaining (among other things), even though other sites would give $70 even for damaged one of that model. This year I tried to trade in another laptop and this company still gave the highest quote. I was suspicious and did a battery report before I sent the laptop to them. They again claimed that the battery has only 44% battery capacity remaining (what a coincidence) and cut the estimate by two-thirds. However, the battery report I ran reported 75% capacity remaining. This time, I am glad that I have caught them lying outright! Make sure you stay away from them. If you do want to give them a try, make sure you get a battery report before resetting your computer and sending your laptop to them. Note: You can find the instructions for getting a battery report for a Windows PC by googling (Windows battery report command).

seek service elsewhere, they buy your devices as cheap as they can, unless you fight with them to get what you deserve, then they turn around and sell these devices to consumers on other platforms like amazon or eBay for almost DOUBLE of what they offer to buy them for... AND PEOPLE BUY THEM. THEY WOULD NOT PROCESS MY PAYMENT UNLESS I TOOK MY FIRST REVIEW DOWN... DO YOU GET WHAT I AM SAYING?? nice try

Very much a scam. I've seen multiple reviews here saying they pay for the good reviews and have been harassed with emails, texts, and calls asking when I'm going to send my laptop. I was planning on it , but luckily had decided to do it over the weekend when the post office wasn't open and all the spam texts and calls really got me to see all the red flags.

These people are a scam. I doubt most of these reviews. I got a quote for an almost new Dell. I did not select like new due to a scratch and select good shape and was given a quote. I advised them I added 32 GB of Ram. I was told they would add 15 dollars. I got worried at that point but the Dell was already sent. So I waited. After almost a week and a few calls, I was given a quote of 50 dollars, not the 199 plus 15 price I was given. I told them no and to ship it back, and need to deal with that. I do not want to give them my cc for return shipping. I no longer trust them. When I did call, it sounded like they were in a very busy call center. And with the accent they have, i am worried my card number would not be safe. This is something like a bait and switch. This is a total rip off. I will be inspecting my computer when I get it back, and I will be contacting the FTC, and the BBB to warn people.