Chris H.
they trashed my PC
I sent them my desktop which was verified working when I sent it to them. They claimed a port was broken and could only recycle it or I had to pay to get ship it back. After not replying, they recycled it.

CashforUsedLaptop.com specializes in buying used, second-hand, and unwanted laptops from customers across the United States. The company provides a convenient way for people and businesses to sell laptops they no longer need instead of leaving them unused or disposing of them.Customers can use the company's online valuation process to find out how much their laptop may be worth. The quote is based on factors such as the laptop's manufacturer, model, specifications, age, and condition.CashforUsedLaptop.com buys a wide range of laptop brands and models, including business laptops, personal computers, MacBooks, gaming laptops, and other used portable computers. Depending on the equipment and condition, laptops that are older, damaged, or no longer needed may still have resale or recovery value.The process is designed to make selling a used laptop straightforward. Customers provide information about their device, receive an estimated offer, and send the laptop to CashforUsedLaptop.com for inspection. Once the laptop is received, the equipment is evaluated to confirm its condition and specifications before the final offer and payment are processed.For individuals, the service provides an easy way to turn an unwanted laptop into cash rather than keeping an unused device in storage. For businesses, schools, and organizations, the company can help manage multiple used laptops when equipment is being replaced, upgraded, or retired.CashforUsedLaptop.com also accepts laptops in a variety of conditions. Customers can submit information about devices that may have cosmetic damage, functional issues, or other problems to determine whether the equipment has buyback value.The company focuses on the second-hand laptop market, giving customers an opportunity to sell technology that still has useful life or recoverable value. Purchased equipment may be suitable for resale, reuse, refurbishment, or other recovery channels depending on its condition.For customers with multiple laptops,
CashForUsedLaptop.com (cashforusedlaptop.com) has 352 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 41 reviews with 1 star · Clear filters
Chris H.
I sent them my desktop which was verified working when I sent it to them. They claimed a port was broken and could only recycle it or I had to pay to get ship it back. After not replying, they recycled it.
Quako
First day call was great! A UPS label was sent. Mailed in the iPad and it was delivered 2 days later. I tried several attempts to call them on the phone and it’s going straight to voicemail. This was iPad worth about $400. I can’t get to speak to anyone on the phone,PLEASE STAY AWAY FROM THIS BUSINESS. THEY ARE VERY SHADY, if you ever mail anything in to them, you will never hear from them again! Nor will you get any money….SCAMMERS BEWARE!!!
Response from CashForUsedLaptop.comJul 24, 2025
Hi Quako, I'm sorry to hear that you had a bad experience with our services. I have searched our customers database and I don't find you as our customer. Kindly provide your order details and I'll definitely try my best to resolve your concerns.
Greg D.
Bait and switch. They offer big money and then once they receive the item they lie about it's condition and chop the offer in half. I sent them a pristine laptop in perfect working condition. They lied and said it was dented, scratched and had a defective battery. And the shitty thing is, you've already mailed them your laptop, so you can't get it back. You have to accept their dishonest offer, or you just get nothing and they still have your laptop. These guys are crooks.
Mathew L.
I sent in a laptop in good condition after being quoted $132. Once they had the device, they suddenly reduced the offer to $50, citing battery health and lack of warranty—neither of which were clearly factored into the original quote. Worse, their terms and conditions are filled with legal jargon that contradicts the plain language used during the quote process. The categories and descriptions they use to assess value are vague by design, giving them room to arbitrarily downgrade your offer. And if you reject the lowball offer, you're required to cover return shipping yourself. This isn’t just a poor user experience—it’s a deliberate bait-and-switch wrapped in misleading language. Be very cautious.
Justin M.
The I pad was like new tried to keep the iPad an give me nothing for it battery wasn’t damaged.I haven’t gotten no money for it.
Lance H.
I sent two laptops in with hard drive issues, was quoted a fair price, but was told there was nothing they could do with them, and recycled them and gave me nothing. I complain for a month and was now told to send a label for them to be returned. So, which is it? Was given a dead line as well. End of business the next day. I don't have access to these resources. Unethical, and unfair business practices.
Response from CashForUsedLaptop.comMar 7, 2025
I'm sorry to hear that you had a bad experience with us. However, your review is not based on actual facts. Below is our detailed response with the correct information: 1. You sent us a laptop and a MacBook. 2. Both devices were locked. 3. We sent you multiple reminders to unlock them or provide a return label if you wanted them back. 4. You did not respond to any of our emails. 5. After receiving no response for 30 days, the laptop and MacBook were recycled. 6. You contacted us only after they had already been processed for recycling. 7. We made an effort to retrieve them, but instead of requesting their return, you repeatedly asked for compensation. 8. You insisted on receiving payment for locked devices rather than having them returned. We have all the documented proof in our email records. It was clear that you were seeking compensation for locked laptops. Our terms and shipping instructions clearly state that we cannot accept locked laptops or MacBooks, as this violates the identity clause.
Linda C.
They're a bigger scam than I realized. I came across these jerk offs through a company that supposedly buys apple tablets and used laptops. On the phone they go by names like "Jay Smith" "Alex" "Doug" but thick middle eastern accents. Course no one who really is from the middle east has names like Jay Smith, Alex and Doug! Turns out there is a slew of companies with the same MOBILE number and the same 2 physical addresses. I contacted the police on them today. I'm also reporting them to the FTC as well as itc.gov They're clearly huge scam artists with numerous operations. Stay away from this company and any company affiliated with this address
George S P.
SHIT HEADS. THEY HAVE A GUY NAMED "JAY" WHO CALLED ME AND TRIED TO BRIBE ME WITH $30 FOR FIVE STAR REVIEWS. DO NOT TRUST THEIR GOOGLE AND TRUSTPILOT REVIEWS. ALL ARE FAKE AND STRATEGY FOR BAIT AND SWITCH.