Deb K.
Good end result!!
I had read a lot about this company before I sent my silver and gold to them for redemption. I expected a good quote and eventually got one. Initially they sent me a quote that was much lower than I expected but I called them and they looked into it and found out that some of the data on my submission had not been entered correctly from their end. I had sent two gold coins and several silver coins and other items and someone apparently forgot to enter the data or there was a technical glitch. Once they corrected this issue, they sent a quote that was very close to the market value of the coins that I had sent. So I was pleased overall with the service and they are also quite courteous. The process may take a little longer than they claim (one business day) which could be improved, but when they have a lot of work to do it is in some sense understandable. TIP: Make sure you study the "spot price" on silver/gold or whatever you are sending the day you send it. The final quote will be a bit less but should be close. If it's way off, it's not enough! Let them know you know the market prices when you talk to them. I will definitely use them again as a source to sell my precious metals and other items!
Response from Cash for Silver USAAug 5, 2026
Thank you for sharing such a thoughtful and detailed review, Deb. We truly appreciate you giving our team the opportunity to look into your concerns and correct the issue with your submission. We understand that receiving an offer that doesn’t match expectations can be frustrating, and we’re glad we were able to review everything, make the correction, and provide an offer that better reflected your items’ value. We also appreciate your feedback about timing and will continue working to make the process as efficient as possible. Thank you for trusting Cash for Silver USA with your gold and silver, and we look forward to helping you again in the future.