Casey's General StoresReviews of caseys.com

Just horrid service. I cannot imagine that food prepared by meth heads is very safe.

Twice in a row I’ve pulled a cup from the small cup dispenser and it has been short almost 2 inches. Today I asked the manager what I’m doing wrong here. She finds it to be my mistake as the cup says medium. I’m in a hurry. I’m not finding the size written on my cup. She should have just said “They are stocked wrong”and charged me for a small. Instead she’s rude and responds “yeah well I don’t know about all that, I’ll have someone check it” Infuriating….I won’t go back ever. For 30 years I would’ve chosen Casey’s first. Not anymore.

Completely disorganized, placed an order, it was supposed to be ready to pick up in 15 minutes, went in at 15 minutes and the order hadn’t even been started, had to wait an additional 15 minutes before it was ready.

Kitchen manager acted very unprofessional and racial profiled my wife and myself. Tried telling me all extras come out of her pay check after my wife offered to pay. We are locals and have lived out here for a minute. My wife has worked for county mart across the road for over 5 years, and the way this girl acted is bs. We work hard we every dime we have. This is unexplainable!!!!!!

I had a very upsetting experience at the Casey’s location in Hamburg, Iowa. As I was walking up to the store, I was on the phone using an earbud. There were two female employees outside smoking near the front doors. Before I even reached the entrance, one of them stepped toward me as if to approach me. I simply smiled while continuing my phone conversation, but she suddenly began yelling at me, accusing me of calling her “stupid,” using profanity, and threatening to physically assault me. She said she was going to “beat my ass.” I was genuinely scared and hurried inside the store to get away from the situation. Once inside, I was shocked to learn that the person who verbally threatened me was the store manager. This behavior was aggressive, intimidating, and completely unacceptable, especially from someone in a management position. I did nothing to provoke this interaction. I did not feel safe at this location and will not be returning. Customers should never be made to fear for their safety, and management should be held to a much higher standard.

I've been getting biscuits and gravy. At Casey's for a long time this morning, I went in and they've put it in a much smaller container so they could use a quarter of the gravy their greed has cost them every morning, I get energy drinks snacks for the day biscuits and gravy and gas anywhere from 45 to $60. I will not be back.I hope you save money on that gravy

This place absolutely sucks! They wouldn't exchange a faulty propane tank we bought from them. THE MANAGER said there was nothing she could do about it! I will NEVER go there again! We actually went to brookshires in seven points and they exchanged it for us, even though we didn't but it from them. Thank you brookshires. The tempature got down to 21°, and caseys wouldn't do a thing.

3091 NEW CASTLE INDIANA.. Who ever is running the show there is completely trash I have requested a manager now 6 times and every time been told she should be there 8am-5p.m tomorrow. But Tomorrow is yet to come i have been there numerous times just to observe because I have heard alot of bad being said about management i tried giving the benefit of a doubt. Constantly short staffed when I approach employees they have been nothing but respect yet said that they keep loosing teammates because management don't know how to manage.. when I asked if anyone has went over her head i was informed that they tell them the little lions are not aloud to have the distict manager phone number.. I hate to say it but I see these door closing soon if they don't get her out of there. Seem as if upper management is riding her about the conditions of the hole establishment and she is treating employees like it's there fault she has single handedly removed all the people that greeted and was the up most respectful when I was there.. sad maybe if she was present this store may prosper rant over