Casey's General StoresReviews of caseys.com

Casey’s in Andover Mn. Why does it seem that Casey’s is always on the verge of bankruptcy? The pumps are always down. The only thing I can say positive, is that the store is generally clean.

Right before Christmas 2022, I was in Iowa when they had the bitter cold weather. Had to stop and get a little gas just so I knew we wouldn't run out. Stopped at a Casey's in Pella. Because of the bitter cold, I had to try three pumps before I got one that worked. Just put in a little, as I was froze! The pump price was working, but it was dispensing no fuel! I got back in the car, started it and my gas gauge did not move one bit! Still said I only had 15 miles of range left. Too cold to get out of car and go in store, so I e-mailed Casey's corporate telling them of my experience. I've heard nothing from them. Incident #2. I turned my rewards points into Casey's cash as we were planning a trip and figured we could stop at any Casey's we saw while traveling. Well, before we left, found out I had some skin cancer that needed removed. So, trip was canceled for 6 weeks. We finally got to travel and the first Casey's we stopped at, we went inside and bought a couple of things. When it rang up I asked about my Casey's cash and was told I didn't have any. So I lost about $5. I AM DONE WITH CASEY'S!

I stopped into the Casey's and Carroll Iowa the first one. No prices on anything. They raised Arizona Tea 50% more than what it everybody else sells it for. I've gotten their hamburgers before. Today I'm charged $5.49 for nasty hamburger. There's a line of eight people going one after another. And the young lady saw one of her friends and she waved him up. Casey stores all of them are the worst in the world. I don't know how people can continue going there when their prices are higher than everybody else's. I hope they fall off the stock market and their business plummet because they're worse than any mafia plan in the world.

In Nov 2022 I was traveling with a 26ft Uhaul truck with a car hauler trailer. I stopped at your New Baden IL store to fuel and stopped at your pumps with the trailer partially blocking the throughway on the opposite side of the store. There was a box truck parked at the pump in front of me so I could not pull forward. I exited the vehicle and started pumping the the gas. The other driver continued to watch the pump as I went into the store to use the bathroom. As I entered the store the cashier asked if I was with the uhaul and I replied "yes", she then said you can't park there, you are blocking other customers. She replied that is so stupid, who would do that. I told her if it is a problem, it will be taken care of as soon as I go back to the vehicle, butI need to go to the bathroom first. As I continued on she continued to berate me to other customers. When I came out of the bathroom she continued to berate me to the other customers calling me stupid and dumb. I walked out to move the truck and the other driver was walking in and I told him they were a little mad at us inside for parking like this. He entered and said we are sorry but we had no other choice but to park like that and she started berating him and telling him it was none of his business. Needless to say an argument happened and the driver just walked out. I returned to the store to ask for the manager to express my disbelief and anger for being called names and berated in front of other customers. Again I did not say anything to her as I am talking to a manager in training. He gave me a number to call and I asked him for the name of the cashier and she again started saying don't give him my name. She started arguing again, so I start walking out the door and another employee makes a remark in a condescending voice " Sir you have a nice day" and I turn to him and ask for his name. That again started an argument. I departed and continued my trip home. The next day I called and the person I talked to said he was the assistant manager but would not give a name. I started a conversation with him about what had happened and he got angry with me and hung up. I called back and another assistant manager answered and would not give a name. She gave me corporates number which was not correct. I finally got a number for corporate off the internet and called. Corporate took my complaint and said I would hear something from them as soon as they pass this on to the District Manager for that area. The incident was the end of November and no contact yet. My job requires me to have contact with people every day and if I would ever berate someone in public, my job would be terminated on the spot. I have come to the conclusion that Casey's as a company does not care about the way customers are treated.

The Casey’s on 72nd Harrison has got be the worst pizza I have ever ate at Casey’s! Store dirty, can’t get receipts at the pumps, a bad atmosphere! Your Casey’s on 60th and F St is horrible! My company spends a lot on fuel in our company trucks, I stopped going there because employees on the phones when you are standing at the counter, music real loud where you can’t think, no receipts at the pumps. I have taking my business to Kum n Go! I recommended to my co workers to do the same!

I have worked for both Hermann, and Newhaven Mo Casey's. Both places had the same manager that trained me at the first town. The most recent experience I have had was in Newhaven. I had let my boss know that one of my coworkers let me know that their spouse has covid, and is still working. My boss at the time had them both on the same shift delivering pizza, and you are not allowed by the company to work together. My boss came back to me saying that my coworker stated that they did not have covid. I then stated so you are going to go by what my coworker says who can possibly be lying to you then what a doctor states. My then boss replies that she can not force my coworker to go get tested. One let me clarify this yes you can, and two if they refuse they will lose their job. I have worked in home health. This is considered a health code violation. I let my spouse know what was going on. My spocame there to help resolve this, and my then boss had the "BALLS" to cuss my dpouse out. I waited on my last customer told them to have a great night said peace out, and left my then boss with a line of people. Not to mention any of their coffee soda ice cream or ice coffee machines are never clean. I took a flat head screw driver, and box cutter to get the caked on hot chocolate off tye inside of their machine. Also if you are running the cash register no matter if it's one or two your coworker never helps with hardly anything, and the have 5 plus people in the kitchen working but expect the cashier to wait on customers get all of the front, and out side stuff done by themselves. My experience date may be off some.

I had a pending interview in person and then the bot came through and said I was disqualified for wanting to interview in person. I was told ONLY filming was acceptable after I was supposedly allowed to opt for a real meeting. LOL!!! No way to call and ask for clarification. But there's a nice lake by our local Casey's and I love the water there while I eat my food NOT purchased at Casey's. Haven't been thrown out yet. Yea!!!

This 1-2 yr old Melrose MN business is by far the best example of how to run a business into the ground by poor management/ employees/ownership they're receipts at the pump have not worked from the grand opening and they don't care if you have experienced the same stop using them that's what I'm going to do they own several hundred stores and all are the same 20 yr old managers that have No idea what's going on