Casey's General StoresReviews of caseys.com

What went wrong this time?? You actually posted the question, what went wrong THIS TIME?

I have been to this Casey’s store 151st Olathe, KS multiple times and treated fairly decent most of the time! However, yesterday 06/07/2023 at 7:52 pm my spouse and grandson were attempting to go in for some kiddo ice cream. We approached the door after I had seen another patron pull on the door & it was locked? Sign on the door noted closed at 8 PM due to short staffing. However, it was 7:52 and not 8 PM. So I went to take a picture of the sign that was posted on the door for manager and the corporate Casey’s and someone started tapping on the window at me. I walked away, the individual that was slender and untidy came out, hollering at me. Continued to holler at me & another patron. I felt very threatened he continued to holler and taking pictures of my vehicle! Suggest you screen your employees prior to hire as this hostile behavior is unacceptable and a liability! Please address your employee’s hostile behavior towards patrons, if your store is not open with the hours you have posted I highly suggest you change them! Never will be back to this location!!!

Every time I go to the south cameron mo store they have nothing. There is never any cold sandwiches in the case. The deli is always closed. They have hardly any breakfast items even when you go at 6am. The soda machine is usually out of order. The other day they were out of lids. They are too busy trying to make bonus than keeping their customers happy. I have to drive to the north store just to get what I want.

Terrible service at the Atlanta, IL. The kitchen manager gave my wife a substantial hard time when she asked for a separate box for each breadstick order. I called and attempted to talk to her and she was extremely rude to me as well.

I made order for Pizza, wings, and sauce for the wings. I received the pizza burnt and when I asked the delivery person if I had the sauce she said yes and it wasn't there. The food was cold and had missing toppings as well I was so disappointed. I tried contacting Casey's customer service and they never got back to me. It's too bad bc I would have given them another chance.

Don't order there taco pizza there nasty since they change to the refried beans and saulsa to being premaid the pizza doesn't even like the old taco pizza

Dont let your brake fall off AND ROTOR BREAK on their property by lake road and if you do don't go to sleep a member of thier team NOT MANAGER WILL HAVE it towed hadn't even sit there 6 hours in the middle of the night... Private property blah blah how about being a good person you never know what people are going through! Believe me I carry it well.. You think I wanted to leave MY TRUCK up the road? Crap happens I can't control!! oh wait the assistant manager knew I was coming back for it... And it still got towed. THIS IS NOT COOL.

We were just at Casey's in Mitchell- I have never received such rude service from an employee. His name was Hunter. He was extremely rude and wouldn't make any eye contact even though we were friendly. He said he was having a bad day because of customers. Casey's is one of our "go to" places no matter where we travel. If this was my employee I would have strong words with him regarding his customer service skills. We are pretty easy going people but his attitude was just horrible. Just the fast that I felt the need to write something to you regarding him, should make it clear. He needs some better training. After we left, he got on his phone and was checking people out as he was on his phone. Just terrible