Mohammad R.
Bad quality don't buy.
I purchased 2 cover the main issue is that their print color is different than shown and also my both covers are little loose and their policy states return but they did not return when you request.
casekaro.com is listed under Computers & Phones.
casekaro.com (casekaro.com) has 8 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Mohammad R.
I purchased 2 cover the main issue is that their print color is different than shown and also my both covers are little loose and their policy states return but they did not return when you request.
Anjali S.
Your Customer Service is Pathetic. I requested multiple times about the Exchange of my order but You guys Don't provide Exchange(just the Size issue) I purchased 12 Cases for the first time & it was the WORST experience as a new customer. My whole money got WASTED. I am highly disappointed and will NEVER recommend Casekaro.com to anyone. Also,your Customer Service is Very Slow in Responding to Customer and there is NO Call or Chat option for the Customers.
Response from casekaro.comAug 17, 2026
Hi Anjali, We’re sorry that the delay in our response made your first experience with Casekaro frustrating. We have checked the order and confirmed that all 12 covers selected during checkout were for the Redmi Note 13 5G, and the same model variants were dispatched. However, we understand that similar phone model names can easily cause confusion, and we would still like to help with a practical solution. Please send us your exact phone model, preferably with a screenshot from Settings → About phone, along with photographs of the unused covers and packaging. Our team will review a one-time goodwill exchange or replacement option and share the next steps. We have also taken your feedback about response time and support availability seriously. — Team Casekaro
Harshit K.
Absolutely the worst online shopping experience I've ever had. My order was never delivered, yet it was falsely marked as "Delivered." Since then, I've been chasing the support team for answers, but all I've received is silence, copied-and-pasted replies, and zero accountability. No proper investigation, no proof of delivery, no refund, and no resolution. Once they have your money, they seem to have no interest in helping their customers. This company's customer service is completely useless. They ignore genuine issues instead of solving them. Marking an undelivered order as delivered and then refusing to resolve it is unacceptable. I strongly advise everyone to stay away from Casekaro. If something goes wrong with your order, don't expect support, a refund, or any responsibility from them. Save yourself the frustration and buy from a company that actually values its customers.
Response from casekaro.comJul 29, 2026
Hi Harshit, We’re sorry for the inconvenience and understand how frustrating this situation is. Our support team is already in touch with you, and we have urgently requested the Proof of Delivery from the courier partner to investigate the delivery status. As soon as we receive their response, we will share the details with you and take the appropriate action to resolve the issue. Please be assured that your concern is being treated as a priority, and we will continue assisting you through the existing support ticket. Regards, Team Casekaro
Vishnu S.
Worst experience, product totally waste local products are much better than casekaro unfinished bazzels of cover. I want give 0 rating .
A C.
I have ordered 6 cases and 1 cable protector via ordernumber ‘CK734961’ and I got the order delivered but the phone cases are notupto the mark, bad quality and 3 of them don’t even fit properly on the phoneand get popped out on own after sometimes. Mentioning below the covers that areuseless to me and needs to be thrashed as it’s a pure waste to me.Order Number: CK7349611. 1. Camouflage OnePlus Nord CE5 PopCase × 1 --119/-. 2. BMW Stripes Pattern Samsung A34 5G BackCover × 1--69/- 3. Red Marble Design Oneplus 5 Back Cover × 1-- 69/- I urge you to either provide decent quality cases, moreover it should be ‘USABLE’ or do not provide at all as there is no place for bad quality in todays era. The irony is I have to again order cases from my previous seller with whom I had good experience at every single time and spend again for these cases. I will never be able to order from ‘Casekaro’ again as I had a bad experience.
Abu shad S.
the product quality is very cheap and bad the cover also i got was twisted and quality was too bad and it doesnt even fit on phone and total waste of money dont buy it , disgusting
Akshata K.
Very untrusted brand. Kindly read their return and exchange policy before purchasing which is unethical but people do trade from them. Its better to pay amazon 50/- more and get the product as they maintain professionalism.
Pooja
I ordered 2 mobile cover cases from them and both were defective in nature. I asked them to return them and since then they are not responding to the emails which i am sending. Never buy anything from them they dont provide any support. Always buy from big brands they charge more but atleast they accept returns when they are wrong.