Sent over an order. It has not been filled in over two weeks. I tried e-mailing and have not received any responses. I tried calling and the phone gives a disconnected sound. Company is ignoring me if it exists. If you expect or needs items, I would steer clear of this company
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Barbara
deserves zero stars
deserves zero stars. Placed order recieved probably what was an automated confirmation. Nothing further. Called, phone was busy. Tried to chat, not response. Now my order is cancelled and looked further into this. I will be monitoring my credit card closely for fraud.
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a B.
Beware
Beware! I placed an order with this company and my Credit Card information was Stolen and a attempt was made to use it. Thank the Heavens for excellent Fraud prevention.
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Jessica
100% a scam
100% a scam. I placed an order and put in my credit card information. 4 weeks later, my credit card company declines a $2k purchase for a store I've never heard of. I know it was from this website because on Casazo I was trying to purchase a gift so the recipient's name was different than mine. They used my phone number when trying to make the new purchase and I got a text message addressed to my gift recipient from the store they tried to make a purchase from. In no other place is my phone number connected to that name other than my Casazo order. Also, what store is trying to fix their payment processing for over a month?
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Maggie P.
Placed an order 7/16/2023
Placed an order 7/16/2023. Received an email confirmation. Tracked the order on 7/20/2023 and it states "On Hold." I was never contacted by the company and there is no response to the open chat box. I tried calling to no avail. I will contact my credit card customer service to cancel this order.
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Mark W.
My order confirmation has yet to clear…
My order confirmation has yet to clear and no one will return messages via chat or facebook. The phone number 904-906-2304 is always busy and no answering service picks up. All I want is to find why my order is "ON HOLD", and will it be shipped? This company, (if it is truly legitimate), has to fix this and fix it quick!!!
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Harry E.
Becoming suspicious
I placed an order for 2 - 8oz. cans of Testors Universal Enamel Thinner on June 21, 2023 with payment via my debit card. I received an order confirmation later that day. As of Saturday, June 24, 2023, the payment had not yet posted to my bank account, so I checked on the order at the Casazo website. I was informed that the order was on hold pending receipt of payment. It seems like this transaction is taking way too long. I tried calling them at their listed number but it is always busy. ???? UPDATE: I sent them an email yesterday (June 26) requesting order status. Late yesterday, I received a reply indicating that they were having problems with their Payment Gateway and that nothing has been charged to my account at this time. They said they would complete my order as soon as the the issues were fixed. We'll see what happens. UPDATE: Monday, July 3. Nothing from them yet. I did a lot of searching on the internet and determined that this company is a scam that collects credit card and personal information from "customers", then sells the information to credit card fraud networks. Their location listed in St. Augustine, FL is a UPS Store. The UPS Store has no knowledge of them. Their phone is always busy. Their email sent in response to my order status request was worded exactly like an email that was sent to a customer of another SCAM company in Saratoga Springs, NY. They also claimed that an order was being held due to Payment Gateway issues. So, I cancelled my card this morning. I got a new one from my bank and will be sending a lot of information to the Federal Trade Commission and the Florida Attorney General's Office. WARNING - THIS COMPANY IS A FRAUD ! UPDATE: I cancelled the order via email but they never bothered to respond to my cancellation, so that confirms my suspicion that they are a SCAM ! UPDATE: This SCAM outfit is still advertising this item, Testors Universal Enamel Thinner on the internet. There is still a busy signal whenever you try to call them as of 10/12/23.
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Colleen H.
Totally untrustworthy
On June 19 I ordered several phone speaker units and paid expedited shipping to get the merch here in 4 days. I get an email that they've received my order, but that they will ship it when my payment is confirmed. I messaged them on June 21 asking for an update. Nothing. I messaged their customer service chat window. 4 hours later I get a message to give my order number. Then nothing. Still no more emails, still no shipment confirmation. I'm unable to reach them on any other platform. They have links to FB, Insta, Twitter, etc. on their page but they don't work and cycle around to their page again. I'm very, very disappointed. We needed the products for a children's theater camp by Monday June 26 and there's no progress.