Casabilanka.com - shop made easyReviews of casabilanka.com

I have the same issue as everyone else. I ordered Dec 6 and haven’t received our gift. I contacted the company 3/4 times asking for a tracking number and I haven’t received one. Probably because it hasn’t shipped. I would like a refund or my gift and no one will respond. Order #4543 If I don’t hear anything soon I will contact my credit union and file a claim.

I ordered 11/30. Never received my order (#4096). Initially emailed to inquire about status and they said it was in transit and to be patient. Asked for a tracking number and never received a response. I don’t believe the order was ever shipped. So, I then reached out and asked to cancel my order and asked for a refund and never received a reply back. Now, the website is down and there’s no way to communicate with them. Do not use this company. If I do not receive a refund, I will be filing a complaint with the Better Business Bureau.

Ordered from here and have requested the status of my order #4792. And now the website isn’t working. I tried telling them I want a refund but they won’t even respond to me emails. Highly irritated considering how tough times are and I could have spent what money I have somewhere else

If I could rate a 0 I would, I am pissed. Haven’t received my order i ordered on December 4th!

Order # 4718. Ordered for my grand children for Christmas. Was promised delivery by 12/22. It didn't happen so I had to rush other gifts to them. I want a complete refund or will contact my bank Monday morning

Placed an order and contacted "customer service" and never received a response. I waited 2 weeks and can not reach anyone. Doubtful this is a legitimate company.

Like nearly every other review here I placed an order on December 4th and haven’t received it by December 24th. This is a scam. Got the same reply from them on email as everyone else telling me to be patient. Never received a tracking number despite the fact that “they show it has shipped” My order # 4396

Don’t order from this website. I placed My order on Nov. 19 - order # 3701. I was promised delivery in 5-15 days. I was supposed to mail the ornaments out to friends and family. But it is the 20th and I haven’t received it yet. There is no use after now because my friends and family will not get it until after Christmas. I got a tracking number a week ago from the same Diana person (reported in other reviews but the number shows no progress at. I’ve canceled the order and requested a refund. Thanks for your reply. But giving my money back to me because you didn’t deliver the good is not compensation. Anu