Eva
BAIT AND SWITCH
this company is a joke - I inquired regarding a refinance - I have received numerous calls regarding my pre-approval to purchase a new car??? this is a total violation of FTC lending rules / and it is highly illegal I tried calling them to ask them to remove me so I can stop the phone calls and the unauthorized inquiries on my credit report i ALSO ASKED FOR CONTACT TO THEIR LEGAL DEPARTMENT- i was sent numerous emails with the same information regarding financing a new car??? this company is in violation of Lending Laws
Response from CarsDirect.comDec 28, 2016
Eva, Our process is designed to get consumers multiple competing offers for new or used car financing within our network of dealers, we do not collect information for refinancing. On our auto loan quote request form page there are two links for those inquiring about refinancing. These links lead to a third party which offers quotes for refinancing. The form on our site is for requesting a vehicle financing quote from our network of dealers. Based on the information you provided in this form, we sent your information to a limited number of dealers within our network. When you completed the form, you consented to be contacted by the dealers as well as authorized third parties to run a credit check. If you would like the dealers to stop contacting you, either tell them so when they contact you, or contact them directly and request that they not contact you.


