CarsDirect.comReviews of carsdirect.com

My husband and I had just welcomed a newborn baby into our home and needed a new car. CarsDirect made the whole process so easy. There was no waiting around a dealership. It was all done quickly and easily. My husband filled out everything online and the brand new Jetta was at our house in no time. The financing was also relatively painless. I would definitely use CarsDirect again.

I was looking for a practical solution to buying a car with very limited time I could take away from my work responsibilities. I decided to try Cars Direct, and I'm so glad I did. They made everything as simple as possible, and I didn't feel like I was losing any of the experience of going to a dealership. Kudos especially to Derek, the agent assisting me, as he was able to confidently answer the million questions I had in a timely fashion. I feel confident that I got everything I needed and the pricing I wanted without being pressured throughout the process (which is so rare!) Will definitely use their services again.

I was searching for a very specific used vehicle for my wife. I found several to choose from one one site. I didn't have to go looking at each dealership site in the are. Great time savings and very simple method to get all the vehicle information as well as how close it was to my house.

The process was smooth, seamless, and easy. My agent found the car I wanted, negotiated the deal I wanted, and I never had to haggle or leave my desk. The dealer delivered the car to my home, and explained all the paperwork. All I had to do was sign and hand over a check. No additional attempts to sell me anything. I would recommend going through carsdirect to anyone. Why haggle and spend an entire day in the dealership? Going through carsdirect eliminated the stress of buying a car and my time was not wasted with a lot of back and forth. My next car will be selected and purchased the same way!

When it came time to purchase a new car, I dreaded the thought of having to go from dealer to dealer to haggle over availability, pricing, and financing. My experience with Cars Direct was nothing like that "old school" method of buying a car. The cars and prices offered by Cars Direct were up-front, and the entire car buying process was as simple as it was advertised to be -- no hidden fees, no haggling over price, no bait-and-switch offers, no pressure. I had a great car buying experience and have recommended Cars Direct to a number of my family and friends. What a great way to shop for a car!

I just purchased a 2014 Passat TDI SEL sedan in just a couple of days. The price was as shown and the car delivered to my home at the agreed time (over and hour away). The representative had my wife and I sign the forms, received the check and left in the escort car. It was a pleasure to do this so easily. The car had 112 miles on it. I am having fun understanding the new features. It is exactly what I wanted.

I bought a new Subaru WRX from CarsDirect and couldn't be happier. I worked with Brad who was on top of it the whole way through. The car I wanted was very specific (base model with as few options as possible) and the inventory is pretty small on these. I went to 2 separate dealers before going to CarsDriect and the dealers wouldn't budge off of MSRP since there aren't many of the car I wanted around. After about a week and a half of Brad found one at Renick Subaru and was able to get the price down to $1,200 below MSRP. We did all the paperwork over email and I went to Renick that weekend to pick it up. Picking it up only took about an hour including paperwork, test drive ,etc. Overall it really was the best car buying experience I've had. I've bought 2 cars before at dealers and each time it took at least half a day and a whole lot of frustration to finally get a car.

I was in the market for 2014 Ford Explorer Sport - Black with Sienna inserts back in July. Galpin of Van Nuys had the model I wanted but after spending an hour negotiating the price, Galpin wouldn't budge past $46k + tax and regs. I went online to a Ford forum and they told me try Truecar, Costco, or CarsDirect. I tried Truecar and they referred me to Ford in Santa Monica, but the sales office said because of the demand for this particular model, they couldn't sell it at the Truecar quoted price. Costco was next, I was referred to Ford in Woodland Hills, but the story was the same at Sant Monica, can't go low as quoted price on Costco Auto b/c of demand. Last resort was CarsDirect, I got connected with Ralph, and we was prompt, patient, and detailed with my car request. He told me his dealers didn't have the Ford specs I was looking for, but he could put in a factory order with the price as quoted from their website, which was $1000 cheaper than Truecar which was the lowest anywhere. Trust me when I say lowest, I spend weeks researching, negotiating at dealers, and visiting forums. We placed the order, 2 months later the car came in. During the 2 months Ralph provided build updates and lastly he took care of all the paperwork. We went to the local dealer, picked up my car in less than 1 1/2 hours. No haggle, quick service, and the best car buying experience till date, while saving thousands. What else you want? I would definitely purchase another car through Ralph from CarsDirect. Trust me when i say this, I wouldn't spend a Saturday writing a review if i didn't feel 100% satisfied with any service. Bottom line is, if you want to save time negotiating at dealers, save thousands, and save time with paperwork, CarsDirect.com is worth your business.