Joe G.
Worst customer service
Worst customer service. Supposedly they have an office in Canada and it has taken multiple emails to get any kind of a response from an actual human. Had to dispute the charge on my credit card. This company expects the customer to pay for the return to CHINA!! They inform you that there will be taxes and tariffs added to the cost of the return. I ordered the lighted door sills for my 2019 Hyundai Elantra Sport. The product works, and they are pretty cool, but one had a very tiny corner piece that was broken. It did not affect the operation of the door sills. The two issues that I have with the product is that the sills do not adhere to my door sill because it seems that my door sills have a plastic Hyundai design and of course, the magnetic strength on the lighted door sills is not strong enough to go through what is on my car. I also ordered an item that is supposed to hold extra items by sliding it between a car seat and the center console. It arrived a month after the the door sills and it's a total piece of garbage. It is too big and takes up seating on the drivers side and passenger side. It arrived with a small tear in the faux leather siding and it is the ugliest piece of crap that you can imagine. Looked nothing like what was on their website! The company is now refusing to respond to my complaints with my credit card company and as of this writing on 1/09/24, my credit card company is supposedly handling it. The total cost of this garbage is $80.10. I have asked this company to send me a prepaid shipping label and to refund my money but they refuse. STAY AWAY from them. They are a total rip-off! I'm looking for more review sites to post my reviews about this company!
