Admin S.
We've trusted CardFellow for years with…
We've trusted CardFellow for years with our merchant processing. You should do the same :)
Response from CardFellowSep 4, 2020
Thanks for the review, Jamie. I like you advice :)

Quickly compare credit card processing companies. Receive instant rate quotes, read processor reviews, and pay as little as possible to process credit cards.
CardFellow (cardfellow.com) has 79 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Danbury, Connecticut
Excellent

Administration & Services · Hartford, Connecticut
Great

Administration & Services · Manchester, Connecticut
New
Administration & Services · Roxbury, Connecticut
New
Showing 79 reviews with 5 stars · Clear filters
Admin S.
We've trusted CardFellow for years with our merchant processing. You should do the same :)
Response from CardFellowSep 4, 2020
Thanks for the review, Jamie. I like you advice :)
David E.
CardFellow helps merchants find honestly competitive merchant services. They're someone to trust.
Response from CardFellowSep 4, 2020
Thanks for the review, David. Trust isn't an easy thing to come by in the processing industry. I'm happy to provide the straight answers. Thank you for your business.
Rhonda G.
I have been very happy with the rates offered We were finally able to accept AmEx because rates were much better than competitors. I also enjoyed their annual review. It gave us the opportunity to review where we were and what we could expect going forward.
Response from CardFellowSep 4, 2020
Thanks for the review, Rhonda. I'm glad we were able to get your Amex pricing model and markup down to where it needed to be. I'll be sure to keep an eye on that and other charges as we do our reviews going forward.
Chris S.
Ben is a pleasure to deal with, have used Card Fellow for 4 or 5 years now. Always responsive, and offers annual audits to make sure you are getting best prices. I have had 3 competitors over the years guarantee they can beat the rates, but after I send them my merchant statement they go silent. Very happy to be working with Card Fellow and Ben - Top Notch.
Response from CardFellowAug 13, 2020
Awesome. Thanks, Chris. It's been a pleasure working with you over the years.
Tom A.
Cardfellow did exactly what they said they would do - my processing fees dropped dramatically
Response from CardFellowAug 12, 2020
Thanks, Tom. That's what we do best!
Jake W.
If you've done your research on credit card processing companies you'll know that it's the wild west...CardFellow is a guide through all the craziness. Once you find them you'll realize how screwed everyone else is getting. Very responsive, hands-on experience that resulted in a great fit for our dental office. I've happily referred lots of colleagues.
Response from CardFellowAug 11, 2020
Thanks for the review, Jake, and for spreading the word about CardFellow to your colleagues. You make a good point - people that use CardFellow to find a processor pay a lot less than those who don't.
Colin J.
I wholeheartedly recommend CardFellow to anyone who accepts credit cards. I found CardFellow after a horrible experience with my previous processor. After being lied to directly, I signed up with a processor only to discover that what I signed was a 4 year contract including paying a leasing fee for a credit card machine that exceeded the cost of the machine over the length of the contract by 300%. The effective rate I was paying was a little under 5% with all of the Bulls*%^@ fees and charges. I let this contract run out and found CardFellow. I now pay less than 2% and I can call the owner of my new processor any time I have a question or problem. No more add-on fees and charges and my account settles the next day. I tell my business-owner friends about CardFellow every chance I get and because so many people have been screwed by processors, many of them think that what CardFellow does is too good to be true. I'm here to tell you that it is all true and using CardFellow could be one of the best business decisions you may ever make.
Response from CardFellowAug 11, 2020
Thanks for taking the time to post a review, Colin. It's been great working with you over the years. And thank you very much for spreading the word about CardFellow. Hopefully, your friends will come around and check out our service to realize it's the real deal.
Shayna D.
I learned about CardFellow when I was trying to find out more about how credit card processing worked in order to identify a way to save our small business some money. Things seemed too good to be true at first, but Ben answered all of my questions and even helped us get out of the relationship with our other processor when they became aggressive. As estimated, we've saved hundreds of dollars after our first month with our new processor! The entire process was straightforward and CardFellow, as well as our new processor, were extremely helpful, transparent, and communicative throughout. I'd highly recommend working with CardFellow!
Response from CardFellowAug 11, 2020
Thanks for the review, Shayna. I hear "it seems too good to be true" a lot. I'm glad you were able to look past that to see that CardFellow is very much legit. It was great reviewing your first statement with your new processor to see the reduction in costs. I'll make sure it stays that way going forward.