CaptainseedsReviews of captainseeds.com

Seeds didn't germinate for toad venom. Asked for replacement seeds. He said he mailed them, and that was on June 2nd 2026 and now it's the 18th. He said there was no tracking number. Why would seeds take over two weeks to arrive from LA to Oakland ca? So I had to pay 54 more dollars to buy some more seeds and he keeps giving me that tracking number as if it’s the tracking number for seeds. He supposedly mailed on Tuesday, June 2 to replace See that never germinated, but in my opinion, those never got mailed at all and he pretending as if this tracking number for See I paid for again is the tracking number for a C I think we never mailed. Never got replacement seeds, and I also believe he has stolen our credit card and charged uber bills to it, as that happened twice on two cards, one a replacement card, and as soon as I used the second card, with him we got another fraudulent uber bill/s x 3 at about $3-400 each time, and guess what, he was the only common charge on both cards! don't buy from him as other people have had similar experiences, with the seeds, not popping, not getting replaced, lying about mailing them, not being the strains you think they are. Sad now.

They do NOT ship your items in 1 to 3 business days, as a matter of fact on the bottom of a invoice it states " product will be shipped when invoice is paid! This is NOT the case. Ive ever mailed and e mailed with very little to no reply. When asked when is my shipment they simply send you a simple "heads up" ypur label has been created. Nothing about shipping and its been almost a week. I put my order in tues and ita sunday night with no shipment. I will be getting my money back UPDATE. Was asked to remove but no....they did refund my money back after I asked 3 times. They told to wait another day to see if the post office ships my package. Blaming the post office at first. Apparently they- the seed company, had my order my seeds due to not being in stock. They didnt not let me know they were out of stock, they did not have "Not in stock" on the website as so many were marked out of stock, instead they said they will get an order of seeds on fri and mine will be shipped by the weekend. Keep in mind I ordered Tues, this is now day 3, the invoice states " your order will ship same day as payment" Their own web site states "ships in 1 to 3 days" . Day 4, Sat comes and goes with no tracking number still . I e mailed again and we went back and forth a few e mails and was told to wait again. I did...its now Sunday, day 5. I told them I wanted my money back, they hummed and hawwed... trying and make it right and I said nope! Pay me back. After me asking 3 times they did. They e mailed me and said they could refund me right then...then in a diffrent e mail they said I'd have to wait 12 hrs and I told them NOOO...you just told me you can do it now. They offered a few things to "SPEND MORE MONEY WITH THEM" like free seeds on my next order...I said im good. If you treat a first time customer or a returning customer this way...maybe you shouldnt get the business. And that's what I did. You want to make up excuses and be non verbal about YOUR problems with my order and expect people to just wait...and wait....and wait some more to make sure you get the sale...not happening. Not to me...sorry but not sorry. I bought seeds else where

I don’t know what’s made this company rip me off, I’ve had one email from them 3 days ago saying they would look into my order and now they have ghosted me. Now my only luck is to get my money back through paypal. UPDATE: Minutes after posting this review I was informed a label had been created, not actually shipped. 5 days after paid and you said all orders are shipped within 24hrs. And why did you wait until a negative comment to finally reply? Update 6/17/27 Company has allegedly created a label and that is all they’ve done. They haven’t handed anything over to the post office as claimed. I’ve requested a refund.