Jim K.
0 stars
0 stars — would give zero if the platform allowed. On April 16, 2026, Capital Movers and Storage moved us to Wake Forest, NC. During the move, multiple crew members disappeared for periods exceeding one hour without explanation. One mover took particular notice of my wife's jewelry, watching closely as she handled it that morning. Her jewelry — including pieces of deep family significance passed down through generations — was secured in our locked vehicle with no signs of forced entry and driven directly to our new home. At the destination, the same mover who had observed the jewelry that morning offered multiple times to carry the specific bag containing it into the house. My wife placed the bag in our bedroom closet. At some point during the remainder of the move, we were outside the home. The following morning the jewelry was gone. When we reported this to CEO William Saunders, he stated — verbatim — "we have never had anything like this happen and this could ruin us." He requested we not contact police for 24 hours, stating he wanted to speak with his crew first, and indicated he had a good idea who may have been responsible based on issues that person had "when he was young." We honored his request. The items were not returned. My wife spoke with Mr. Saunders separately and independently, and his statements to her were consistent with what he told me. Mr. Saunders later disputed making those earlier statements. A police report has been filed. The investigation is active.