monte H.
if they were as good at responding to…
if they were as good at responding to emails or answering their phone as they are at disputing critical reviews, maybe I would have a different opinion...i've now been censored twice...read the other critical reviews, my experience was the same... I stand by my review. I had the same experience as everyone else who posted critical reviews.
Response from Capital GurusOct 24, 2024
Dear Monte, We have noticed that your review has been edited multiple times, and each version contains varying claims that are inconsistent with any experience our clients typically have. After thoroughly reviewing our CRM, we have no record of any interactions that align with the details you’ve provided. We take our reputation seriously and work hard to provide the highest level of service to all our clients. Your changing statements lead us to believe that this review may not be a genuine reflection of a real experience with our company. If you are indeed a client and there has been a misunderstanding, we encourage you to reach out directly to our team at [email protected] so we can address any concerns promptly and transparently. However, if this review was made in error or by a competitor seeking to damage our reputation, we kindly ask you to remove it. Capital Gurus is committed to serving our clients with integrity and transparency, and we welcome any real client feedback. Sincerely, Carli Bova-Chezem Customer Relations Team Capital Gurus