Capell Flooring and InteriorsReviews of capellflooring.com

Response from Capell Flooring and InteriorsJan 13, 2026

We’re really glad your experience with Capell Flooring felt great from start to finish — especially that the pricing felt fair, the workmanship delivered, and the project wrapped up exactly the way it was outlined. That “completed just as promised” line means a lot, because clear expectations and follow-through are a big deal to our team. And we love hearing how the sales side felt: knowledgeable, responsive, and never pushy. Flooring decisions come with a lot of variables, and our goal is to make it simple and calm — answer questions, help you compare options, and keep things moving without pressure. If your project felt smooth and stress-free, that’s a win for everyone. Thanks again for recommending us. If you ever need anything down the road — questions about care/maintenance, future rooms, or a new project — we’re always here for you and happy to help our neighbors across the Treasure Valley. — The Capell Flooring Team

Response from Capell Flooring and InteriorsDec 10, 2025

Annette, thank you so much for this generous review and for continuing to trust Capell Flooring & Interiors over the years. It really means a lot to our whole team that from your very first showroom visit through your most recent custom area rugs, you’ve consistently felt listened to and well taken care of. We truly enjoy helping you dial in the right rug sizes, colors, and materials so everything works beautifully with your home and lifestyle. Hearing that our variety of styles and materials impressed you—and that our staff felt friendly, patient, and extremely knowledgeable—means we’re serving our neighbors here in the Treasure Valley the way we hope to. It’s always a pleasure working with you and your husband. Thank you again for taking the time to share your experience and for being such long-time customers. We look forward to helping with anything you might need in the future, whether it’s another custom rug or new flooring in your home. – The Capell Flooring Team

Response from Capell Flooring and InteriorsApr 1, 2025

Hi Brian, We’re incredibly grateful for your kind words and for leaving a review on Trustpilot! It’s great to know that our advice helped with your new flooring and that you also discovered we could assist with countertops. That kind of full-service support is exactly what we love to provide! Your feedback energizes our team and reminds us why we do what we do. Thanks for choosing us and for spreading the word—you’ve made our day. – The Capell Flooring Team

Response from Capell Flooring and InteriorsFeb 6, 2025

Hi Bill & Shyla, Thank you so much for your thoughtful review and for sharing your experience with Capell Flooring and Interiors! It means the world to us that even three years after your carpet installation, you’re still happy with our service. We appreciate you reaching out when you noticed the carpet bubbling—we always want our customers to feel confident that we stand by our work. Taking care of that issue for you was our pleasure, and we’re so glad you found our team to be prompt, courteous, and dedicated to making sure everything was perfect before we left. Your kind words about our professionalism, integrity, and commitment to customer satisfaction truly mean a lot. We’re grateful for your recommendation and for the trust you’ve placed in us. If you ever need anything in the future—whether it’s more carpet services, flooring advice, or just a friendly chat—we’re always here to help! Thanks again for choosing Capell Flooring, and we hope you continue to enjoy your beautiful carpet for years to come! Best regards, The Capell Flooring and Interiors Team

Response from Capell Flooring and InteriorsFeb 6, 2025

Hi Cindy, Wow—thank you so much for your incredible review! We are absolutely thrilled to hear how happy you and your husband are with your new carpet and the experience you had with our team. Flooring is a big investment, and we’re honored that you trusted us to be part of this special project in your home. Meiken truly has an amazing eye for design, and we’re so glad she was able to help you find the perfect bold carpet for your stairs while also staying within your budget. It’s always exciting when we can bring a customer’s vision to life in a way that feels just right! Barry is an absolute pro, and we’ll be sure to share your kind words with him. He takes great pride in his craftsmanship, and knowing that his extra care and attention to detail made a difference means the world to us. We can’t thank you enough for your 5-star rating and for sharing your positive experience. If you ever need anything in the future—whether it’s another flooring project, design advice, or just to say hello—we’d love to help again. Enjoy your beautiful new carpet! Best regards, The Capell Flooring and Interiors Team

Response from Capell Flooring and InteriorsFeb 6, 2025

Hi Mickey, Thank you so much for your kind words and for taking the time to share your experience! We know that remodeling an older home can come with its challenges, and we’re so glad we could help make the flooring portion of your project as smooth and stress-free as possible. It was truly our pleasure to accommodate your schedule, and we’re happy that Matt was able to meet with you late on a Friday night to go over options and find a carpet that fit both your vision and budget. Hearing that you love your selection makes our day! Justin is a rockstar, and we’re thrilled to hear he went above and beyond to make sure you had everything you needed for your project—even loading up your car on a Saturday afternoon. Our team is committed to making the process easy and convenient, and we’re so glad that came through in your experience. We truly appreciate your recommendation and your trust in Capell Flooring and Interiors, especially given the distance from Clarkston, WA. If you ever need anything in the future, whether for another project or just some flooring advice, we’re always here to help. Enjoy your beautiful new carpet, and thank you again for choosing us! Best regards, The Capell Flooring and Interiors Team