CanvasStorm.ComReviews of canvasstorm.com

Product was misordered and customer service was emailed. They responded the next day they would look into it and resolve. After asking for resolution 10 days later they stated it had mailed and they could handle my request for another $35. I stated unacceptable, they didnt care. After awhile it came in the mail and quality was OFF, colors were not acceptable and my wife said just throw it away. AVOID THIS COMPANY is my opinion. Since you get a tiny (called large) product from china that wouldnt even sell at a dollar store, RUN AWAY. Their response was mail it bacl and if they get it you will get a refund.... Yeah like im gonna pay money to ship garbage so they can say they didnt receive it. Oh and their fine print of 50% restocking fee would probably be shoved at you even though quality issue.

I too ordered my product over a month ago and have received nothing. The tracking number they provide is not legit. The Portland phone number never reaches a real person and does not even give the option to leave a message. BIG MISTAKE!

Ordered October 26, 2019. Still in “pre-shipment” which means they took $ from PayPal but haven’t shipped. The receipt says 7-21 days, that is 2 days from now. The company website says Oregon but is really China. DO NOT BUY FROM THIS COMPANY! I just checked BBB, 24 complaints in 3 years, most never received product

Do Not trust this company.. I ordered a 6 piece picture wall hanging of an apple blossom tree. Still waiting!! They are very quick to take funds from my credit card, through PayPal,. But still waiting for my goods??! I searched for my tracking time, all I got was, What is your tracking number? I never received one! I want my money back, and my art..

DON’T buy anything from this company!! Website shows they are located in Oregon. The phone number you can call is just a recording. Took over a month for expensive printed canvas that you can clearly see the pixels plus the company is in China. Horrible service and miss leading. Lots of money down the drain for ripped off canvas!!!

I ordered 3 large canvas items on October 9th, by October 24th, I had yet to receive anything or get an update. I found my original email (I had already been billed, by the way) and found a tracking number through a Vietnamese shipping company I'd never heard of before. When I enter the number, it says that tracking number does not exist. I find their phone number on their website and all I get when I try to call, about a dozen time throughout the day, was an immediate message to email them. I emailed them, multiple times, never got a response. Luckily the payment was made though PayPal so I disputed the charge for not receiving the items and now we wait. Almost a month later, no canvas, and no money returned.

So far this process has been terrible. The shipping took far too long even though I paid for shipping. When the product arrived it was not as described. I ordered the 5 piece white tiger with blue eyes. The picture was pixelated and distorted with very little detail. I asked for a refund the same day. They said “send pictures” so I did that right away and they still have not issued me a refund or even told me yes/no. Overall bad product and bad customer service. Stay away

Buyer BEWARE!! This company is not US based as website leads you to believe but, shipping address is China. Also, the customer service phone is NEVER answered. On 8/21 I purchased from website a XLG 5 pc canvas wall art for 40.49 & used PayPal for the transaction. The funds are immediately removed from your bank account & no confirmation of item or tracking # was received from company other than the PayPal email. By 9/10 I was growing concerned so I went online to check. I already said no answer at website customer service. I located this site with previous customer reviews (wish I'd seen it sooner). In yesterday's mail (9/10) I received small box with 5 poorly printed posters. This is NOT the way it's represented online. I have filed a dispute with Pay Pal but not expect much action nor a refund from reading other customer reviews. THIS IS A SCAM!! DO NOT PURCHASE FROM CANVASSTORM.COM. If I could give 0 stars I would. Shameful.