cannaclear.comReviews of cannaclear.com

I ordered a product on 1/11/23. Two weeks later I still have not received the product. Customer service basically told me that my delivery did not happen because USPS has not delivered it and it is on USPS to settle the claim. After that, CannaClear no longer responded. Their phone number listed on the website is bogus. I had to contact my Credit Card to dispute the charges. Read the reviews on Google. They do not fair well with several reports of non-delivery after charging. Do NOT purchase from this company.

This company is horrible. I ordered on 12/14/22 and they still havent even shipped my order 6 days later. I reached out to them to cancel my order and even though my order was still at their warehouse they said they couldnt cancel it. I cannot return it either. Stay away people.

Their product is sub par. I've never had a bad reaction to any similar product in my 10 years of use, and their oil sent me to the hospital the very first time i used it. Stay away!

This is an unethical company that puts profits over customer satisfaction. I tried to cancel a large order that that hadn't been shipped, and the company didn't respond at all, ignoring my request. This is to confirm my previous review. They asked TrustPilot to delete the review unless I had an order number or an email--from two years ago. This company is pretty slick. Just look at all the other one-star reviews. My complaint is the same as theirs. CC refused to cancel an order that hadn't even been shipped yet.

Cannaclear gypped me out of 2g of product, but would not add it to my next order, as per my request. Instead of making it right, which is what any decent business would do, they lied about scales being off, and jars 'not being standardized'. I sent them photos showing the jars and the weights. There was no denying my evidence. But nope. Can't make it right. Not for 2g for a repeat customer. What a bunch of fools. Can't do decent business anymore with the losers populating this country. Do not give these losers your business. Their low prices are great, but they could care less if they screw you over for any reason. I hope Cannaclear goes out of business. With poor service and no concern for customers, I predict they will. DO NOT USE.

Item never shipped after a month. Email was sent to support asking where my product was. Generic boiler plate robot response was sent back saying they were having shipping delays and it would be on the way soon. Wait a week or so and tracking number was still stuck on ‘label created’. Had to go through a bunch of hoops to get a refund. Do not deal with this company! You can get a way better deal elsewhere, with labs that aren’t fake and fast shipping. They seem to get a lot of positive reviews but many of the forums that discuss their product are heavily astroturfed and shilled.

Items were ordered, the site is real, the company is real, but the service is beyond poor. Don't expect any communication on shipments that are delayed. I've had shipments sit in "ready to ship" status for over 3 weeks. When I contacted cannaclear support after the first week all I got was a generic message and then no follow up. After 3 weeks I gave up and asked to have my order cancelled. Let's see if they cancel it.

Never shipped order, wont refund money, refuses to physically get out of a chair and look and customer service has lied about 5 times in a row. Refusal to refund as policy is stated and seem to be making up rules as they go. If its a few bucks, give them a try they used to be great but do a google search first and if youre spending a large amount make sure you can afford to lose it,