Camp K12Camp K12 is a global online school for 21st century skills, teaching Coding and other STEAM subjects to kids age 6-18 via LIVE, interactive, gamified online sessions that work 10x better than status quo.
Camp K12 (campk12.com) has 262 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Education Services · Washington, District of Columbia
Excellent
Education Services · Colorado Springs, Colorado
Excellent
Education Services · Harrisburg, North Carolina
Excellent
Education Services · Rockville, Maryland
Excellent
Showing 60 reviews with 1 star · Clear filters
L. A.
They are really bad. We have spend a huge amount of money only to realize the course they give to parents is not followed up by the teachers. The teachers bully the child in the class. We want our refund and they want to appoint new teachers. Enough of fooling parents. Give our money back. L. Advani
Genialda S.
Purchased a course on June 17th. Trial class was good, but after payment I was unable to book ANY classes. It's a glitch that they promised to fix and never fixed. On the dashboard there are no available dates. I asked 100% refund, before taking any classes as stated on the website when I made the payment. A manager called me trying to convince to fix it in a few days, but all I want is my money back. Their customer support and chat stopped replying. Opened a dispute with Mastercard to get my money back. Really upset with this situation. Just want my refund. Simple like that. Please don't call me to convince to take 2 classes. I just want the refund and no questions asked, as stated on your site.
Response from Camp K12Jun 21, 2022
Hello Genialda, We take customer experience and our commitments seriously and it's sad to see that in this case you had to go through a glitchy process. Our team will get in touch with you to resolve this to your utmost satisfaction. Thanks!
Payal
Bluff master and Big Liars, my son joined Camp k12 when he is 2nd grade and I have been promised if my son didn't work, they will refund my money for rest of the classes. But when I discontinued the classes, nobody followed up me for three months for the refund of my 5 to 6 classes. They are horrible. Still, nobody followed up with me. I am having my payment dates and classes email when it held. When they canceled due to kiosk in between me and teacher as she played intensify blames on me and my son. Teacher argues with parents. Finally got my money back for left over 2 classes. But they can't support their accounts properly. Can't provide correct information on time when the request first made 3 months ago. And accurately on following up with them.
CEO
doooooooooooooooooooooooo not get this
Response from Camp K12Oct 28, 2021
Hey, We regret the fact that you had a less than great experience with us. For us to learn from our mistakes and improve upon our services, would you be willing to share details with us on [email protected]? We would be grateful for your inputs! Thank you!