Camille RoseReviews of camillerose.com

I received my order, but not all of my items.And they have not replied to a single one of my emails and many other peoples as well.I emailed them on december twenty first. It's super unprofessional.

Absolut schlechter Kundenservice! . Auch wenn ich mit den Produkten und dem Preis-Leistungsverhältnis sehr zufrieden bin gibt es von mir nur einen Stern wegen dem total schlechten Kundenservice. Ich warte seit nunmehr fast 4 Wochen auf eine Rückmeldung. Leider ohne Erfolg !. Ich habe hier in Deutschland mehere Produkte gekauft von denen eines kein Hygienesiegel hatte. Ich wollte wissen, ob das normal ist. Ich habe bis heute keine Antwort erhalten. Dann werde ich in Zukunft entweder wieder zu meinen vorherigen Produkten wechseln, oder mir eine neue Marke suchen. So kann man seine Kunden definitiv auch vergraulen !. Absolutely poor customer service! . Even though I am very satisfied with the products and the price-performance ratio, I only give one star because of the totally bad customer service. I have been waiting almost 4 weeks for a response. Unfortunately without any success !. I bought several products here in Germany, one of them had no hygiene seal. I wanted to know if this is normal. I have still not received any answer. In the future, I will either switch back to my previous products or look for a new brand. You can definitely scare your customers away that way!

DO NOT SUPPORT THIS BRAND THEY ARE ROBBING THEIR CONSUMERS! Ordered three bundle box and got one. Emailed them countless times and only robot responses. Went to all their social media platforms and again robot responses saying they will email me. No emails received. Went to calling them to find out their number is disconnected. I reported them to BBB and realized I’m not the only one. I will not stop until I get a resolution! Boycott this brand since they don’t want to give their people proper service.

I ordered products almost 2 months ago. Owner has ignored my emails asking where products were,and ignored my emails requesting a refund, all while advertising new sales for new customers to continue purchasing products they most likely won't get. I finally publicly asked about my order on their social media and was promptly blocked. I have now filed a dispute with my bank and PayPal, which I should have done a long time ago. Please do not order directly from their website if you must try their product, purchase from a trusted third party vendor such as Sally's(they frequently have 50% off sales).

Immature and unprofessional company and owner. Customer service ignoring my emails and dms and comments. Owner BLOCKED ME on social media all because of a factual comment on the appalling behaviour of her employees. NEVER buying another product from them again. Annoyed I ever supported this company because it was black owned and gave them all my money.

I ordered some products to overseas but they never arrived. They were retained since the package contained "unidentifiable liquids" so I contacted the customer service for help and they took about 3 weeks to contact me, only to ask me if everything cleared up. I replied I didn't (since it hasn't been solved) and they haven't answered back, from that it has been about a month and a half. And I have been sending emails every week for an update on the issue and still no reply from them,