CamblyReviews of cambly.com

Unfortunately very bad! I am an English Instructor and I've taken quite a lot of time to create my profile, uploaded a video twice, got approved, and then not approved again, even though my qualifications are stronger than many tutors on Cambly. Their support team is rubbish, copy-paste emails, closing tickets without care. Save yourself the trouble — Preply or italki are way better!!!

I am writing to express my deep disappointment with the generic rejection I received regarding my tutor profile. I invested significant time and effort in creating a profile that highlights my skills, experience, and passion for teaching, and I find it unacceptable that such effort is dismissed without genuine review or constructive feedback. I strongly believe that my profile demonstrates the qualities of a capable and committed tutor who can add real value to Cambly’s platform. For this reason, I am formally requesting that my profile be reviewed again, this time with the seriousness and attention it deserves. As a company that connects people through communication and learning, Cambly should extend that same respect to its applicants. A fair and thorough review is the least that should be expected in this process. I urge you to reconsider my application and provide me with the opportunity to contribute meaningfully to your platform.

Another terrible on so many levels: 1. They advertise around encouraging you to teach yet even more than 10 days later they do not come back with a response 2. Registering requires pics/video and they are so fussy about everything: when pointing out they have lots of tutors with filters on their pics or videos which are rubbish or description including things they did not allow me to say/write they replied 'these are old profiles'. Basically they do preferential treatment. 3. Customer service does not even bother in replying to you 4. The software itself is so rubbish on a tablet - you simply start kicking yourself over wasting so many days with this site achieving nothing - and yes, I am a very patient person. Really not worth it.

Diffidate da Cambly, la mia esperienza: soldi spariti, nessuna possibilità di recupero, assistenza inesistente. È una truffa mascherata da servizio. Evitatelo come la peste.

The customer's service was rude

I heard this from a friend of another friend who was looking to learn conversational English. They searched online and were advised to sign up with Cambly to help them. They paid for a full subscription, but when they met their tutor for a class, they realised the tutor had worse English than theirs. They were very disappointed and when they kindly asked for a refund, Cambly refused and kept their money. How awful was it to hear about their experience? I'm surprised this company hasn't been reported to authorities. Just look at all the 1* ratings here; don't waste your money in the first place.

As a tutor I've been able to experience both sides of this platform through conversations with my students as well as my own personal experience. Cambly's system makes it difficult to make a decent amount of money due to the low pay and rules and regulations. The servers are horrible, resulting in technical issues that tutors are ultimately punished for as Cambly will claim you weren't online when you were. Students are also charged different prices depending on their region and most are paying way too much. The platform controls how many hours you receive and places tutor's profiles in a particular order. Regardless of your high rating it is nearly impossible to maintain a steady schedule. Definitely not worth the stress.

Cambly is disconnecting tutors while they sit in front of their screen waiting for a lesson to come and then falsely claiming that they could not detect their presence online. They are then penalised financially and in their ratings. It saves Cambly from paying the minimum fee of 2.25 USD for having them sit there for an hour with no lessons.