Gurbet İ.
Yeah I have a complaint about the…
Yeah I have a complaint about the theachers you have. These teachers are annoying because they don't care about us. Annoying us. Not friendly. this is big serius situation you have to work on

Cambly gives you instant access to native English speakers over video chat, so you can learn and gain confidence!
Cambly (cambly.com) has 254 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Showing 111 reviews with 1 star · Clear filters
Gurbet İ.
Yeah I have a complaint about the theachers you have. These teachers are annoying because they don't care about us. Annoying us. Not friendly. this is big serius situation you have to work on
Colo
The teacher canceled after 5 mins without saying anything.
Hotaru
Teachers’ quality is not good. They are not willing to help with students’ personal goals. Especially after I booked lessons with a few teachers, one told me that it’s her 8-year professional experience that she won’t prepare for my class, “the most exciting topics come from students’ hobbies so pre-planned topics are impossible”. Another said, “Unfortunately I do have many students so I am not able to prepare ahead of class.” Most of the teachers claim that they will help students to achieve language goals in the video and seem so passionate about teaching, but at the end, the students have no right to decide the lesson, or they said “yes, sure! No problem! Sure thing!” to my requests, but ended up never fulfilling them in my lessons. No trial class so my money always goes down the drain. 4 months, what an exhausting journey in finding the right teacher in Cambly. Perhaps never will I be able to do so, so quitting is the only choice. Another problem is NO SHOW. To avoid this problem, I actually always message tutors the day before the lesson to confirm their availability. However, tutors are really irresponsible that even if they promised to show up, they can end up never doing so and don't receive any punishment and I cannot leave a comment. Cambly explained that "something unexpected can happen". But isn't that "something" too frequent? Oh! And customer service. Because my location is Hong Kong, they always arrange people from Taiwan to answer my inquiries in Chinese! However, my language setting is English. I’m not a native speaker of Chinese, so it can be very confusing for me, I write you in English, so why can’t just write me back in English?
Mouna El K.
Bonjour, J'ai fait mon abonnement sur cambly il y a dix jours , Depuis j'ai réussi une seule fois à prendre mon cours avec mon tuteur ( il ya rien a dire c'est top), Mais le souci c'est que depuis j'ai pas pu joindre les tuteurs pour continuer mes cours ( j'ai abonnement de deux cours pas semaine) sachant que j'essaie tout le temps, même pour l'historique de ma toute première conversation à été désactivée. J'ai contacté cambly , pour le moment aucune réponse de leur part. Avez-vous déjà rencontré des problèmes pareils lors de votre abonnement ??? Merci d'avance pour votre réponse.
A random youtube user _.
When I started on Cambly, it was fine. It's advertised to tutors as a place where they only have to converse, not teach. However, it seems that they advertise to students in an opposite manner. Students get on Cambly knowing nothing, others expect personalized lesson plans for grammar, IELTS practice, essay correction, etc. That wouldn't be so bad if Cambly would raise the pay, but that's another thing they refuse to do. So students expect you to spend hours creating personalized lesson plans for niche subjects, while Cambly pays peanuts, and lies in its' ads to professors. They also refuse to show you your reviews, so you never know what students might have rated you poorly for. If you don't know - you can't improve. They don't pay enough to live, and some teachers try to justify it by saying that they keep prices low for students. That's a lie. Students have told me that their subscription costs are going up, but is my salary? Nope. Oh, and don't worry, I didn't forget about the men who use Cambly to masturbate in front of poor unsuspecting women!
Alex
The tutors aren't trained at all. The one I had was eating and rude. She said something about not being paid enough and hung up. Their material looks like it was made in 1987 and is quite useless even with the best tutors on the platform.
Por
Cambly terribly treated me. You cancelled all my reservations because of the VISA card problem. Then, a few minutes afterward, the money was successfully paid. But, I lost all my reservations. This has greatly affected my study and definitely my trust toward Cambly !!
Lexi W.
This company pays peanuts, and its Filipino reviewers of classes are peanuts - STAY AWAY